Topic
Communication
69.2% positiveAcross 127 reviews of AP Advanced Construction in Jacksonville, FL, communication appears in 13 reviews (69.2% positive), from 2019-10-18 through 2026-05-26.
Key findings
Communication mentioned in 13 of 127 reviews (10.2%)
76.9% of Communication reviews are 4 or 5 stars
Average rating in Communication reviews: 3.9★
Aspects most discussed in these reviews
Communication & Updates
100%13 mentionsProfessionalism & Conduct
69%9 mentionsResponsiveness & Speed
38%5 mentionsPunctuality & On-Time Service
31%4 mentionsProblem Resolution & Effectiveness
31%4 mentionsCourtesy & Friendliness
15%2 mentions
Reviews mentioning communication
Darrell Hanning
Eddie is very friendly, and he no doubt has at times difficulties working with a lot of people with poor command of English, but we found we had a higher expectation of the needed planning and advance notice we’d get at various points in the project. Perhaps the introduction of a project management app to the mix could improve control and visibility of the various steps of any project.
Response from owner
May 30, 2025
Helen Tesfay
I had a fantastic experience working with AP on our kitchen renovation. They were very professional, timely, and attentive to every detail. They truly listen to my concerns and vision, and the final result exceed my expectations. The craftsmanship and communication was excellent - there were some times when plans changed and or materials were delayed but they kept me informed and I truly appreciated them for respecting my time and giving me the confidence they will try their best. I highly recommend them to anyone looking for quality work and doesn’t want the headaches and challenges of managing a home improvement project.
Response from owner
May 5, 2025
kay moser
Fantastic communication, work done as proposed, concerns promptly addressed, work area always cleaned up at day’s end. Very professional sales, project manager and office staff! Love this company!
Response from owner
April 14, 2025
Kirk Young
Very happy. Timely Professional and great result. Communication was great. Design was good and expectations exceeded
Response from owner
January 22, 2025
Jean Reid
We are thrilled with the work done on our dream kitchen. All of the people we worked with at AP Advanced Construction Inc were wonderful, they asked us questions and paid attention to everything we asked.
Response from owner
January 31, 2024
Ria Lapai
I highly recommend this company they were very professional and prompt when having the work done. They took the time to help us out and time explaining step by step of the process of bathroom renovation. I would recommend them to anyone and definitely use them in the future if needed.
Response from owner
August 14, 2023
Scott Stocklin
They came out to discuss the project. Per our conversation I wanted a cost breakdown and itemization. They provided a quote ok a crazy amount and did not provide a breakdown as requested. Replied with the ask for the complete breakdown and never heard from them again. Either they do t know how to do the work, too lazy to do the work , or they don't want my business. Wasted my time....wil not chase them down. You want the work or you don't.
Response from owner
March 13, 2023
Mark Ahlstrom
We reviewed a number of construction companies and choose AP Advanced Construction. Very impressed with the showroom and the professional staff. We had 5 bathrooms to complete and the workers were very good craftsman and good to work with. This was a big project and we had a good team to communicate with on every detail. They kept us informed every step of the process and we had others to lean on if necessary. Even the President/Owner of the company was involved. They wanted to make sure that all of the details were completed and communicated. A good group to work with, glad we choose them.
Response from owner
August 14, 2023
Michael Giannaccini
Our shower bath remodel turned out great! The crew communicated with us every day about their time of arrival the next day, which was very helpful. Any issues that came up were resolved amicably.
Response from owner
February 10, 2023
Christina Michelle M
Had a great experience working with AP Advanced. We had our shower renovated. They were punctual and very good with communication. The job is beautiful. We will use them again for our second bathroom!
Response from owner
June 28, 2022
Michelle Langston
We just wrapped up a remodel by AP and are very pleased with the end result. The staff is amazing and they were very attentive to my input and preferences. When I wasn’t happy with something they fixed it. They were patient and responded quickly to every text, phone call and email. Our remodel including gutting the kitchen, new flooring, paint and trim through most of the house, removing two walls and arches that dated the home. As with most big projects there were small issues that couldn’t be avoided. The only reason for 4 stars vs. 5 is that I was somewhat limited in the selections for certain finishes, but that was likely driven by our budget. Would use AP again!
Response from owner
October 16, 2021
Asa Hinkley
Called and they were quick to come out and look at the project. Artur the Vice President came out and spent several hours at my house doing drawings and told me to contact him. He told me to text or call him and gave me a card, however whenever I called or texted nothing was returned. I called the showroom to make an appointment and multiple time I was told by the assistant that they would call me back. No one ever called back and after days I just gave up. I guess they are too busy to work with new customers.
Response from owner
December 11, 2020
Ozzie Valentin
I contacted Diana at AP for a price on cabinets. She asked me for measurements so I sent her a 3 dimension Cad of my kitchen and bathrooms. After a couple of weeks and promises to have me the information I requested, she never bothered to contact me at all. I called her back several times but I got the run around and empty promises. I will spend my money with a company that values customer service and follow up.