AP Advanced Construction

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Topic

Communication

69.2% positive

Across 127 reviews of AP Advanced Construction in Jacksonville, FL, communication appears in 13 reviews (69.2% positive), from 2019-10-18 through 2026-05-26.


Key findings

  • Communication mentioned in 13 of 127 reviews (10.2%)

  • 76.9% of Communication reviews are 4 or 5 stars

  • Average rating in Communication reviews: 3.9★

Aspects most discussed in these reviews

  • Communication & Updates

    100%13 mentions
  • Professionalism & Conduct

    69%9 mentions
  • Responsiveness & Speed

    38%5 mentions
  • Punctuality & On-Time Service

    31%4 mentions
  • Problem Resolution & Effectiveness

    31%4 mentions
  • Courtesy & Friendliness

    15%2 mentions

Reviews mentioning communication

May 30, 2025

Darrell Hanning

Eddie is very friendly, and he no doubt has at times difficulties working with a lot of people with poor command of English, but we found we had a higher expectation of the needed planning and advance notice we’d get at various points in the project. Perhaps the introduction of a project management app to the mix could improve control and visibility of the various steps of any project.

Response from owner

Thank you for taking time to share your experience with us, Mr. Hanning. Your suggestions are noted and although we have construction project management tool (Buildertrend) it’s half of the equation as communication and using these resources to improve the client experience is essential. Thank you for giving us the opportunity to serve you!

May 30, 2025

May 1, 2025

Helen Tesfay

I had a fantastic experience working with AP on our kitchen renovation. They were very professional, timely, and attentive to every detail. They truly listen to my concerns and vision, and the final result exceed my expectations. The craftsmanship and communication was excellent - there were some times when plans changed and or materials were delayed but they kept me informed and I truly appreciated them for respecting my time and giving me the confidence they will try their best. I highly recommend them to anyone looking for quality work and doesn’t want the headaches and challenges of managing a home improvement project.

Response from owner

Thank you Helen for sharing your experience with AP; the pictures are wonderful!

May 5, 2025

March 12, 2025

kay moser

Fantastic communication, work done as proposed, concerns promptly addressed, work area always cleaned up at day’s end. Very professional sales, project manager and office staff! Love this company!

Response from owner

Hi Kay, thank you for giving us the opportunity to serve you and for trusting us with your project; we truly appreciate your kind words and can’t wait to hear from you in the future!

April 14, 2025

January 23, 2025

Kirk Young

Very happy. Timely Professional and great result. Communication was great. Design was good and expectations exceeded

Response from owner

Thank you, Kirk We appreciate your feedback and look forward to working with you again!

January 22, 2025

January 29, 2024

Jean Reid

We are thrilled with the work done on our dream kitchen. All of the people we worked with at AP Advanced Construction Inc were wonderful, they asked us questions and paid attention to everything we asked.

Response from owner

Jean, Thanks for taking the time a leave 5-stars. Enjoy your new kitchen, more space, functionality and beautiful.

January 31, 2024

July 18, 2023

Ria Lapai

I highly recommend this company they were very professional and prompt when having the work done. They took the time to help us out and time explaining step by step of the process of bathroom renovation. I would recommend them to anyone and definitely use them in the future if needed.

Response from owner

Ria, Thank you very much for your generous review. We're happy to serve you.

August 14, 2023

March 10, 2023

Scott Stocklin

They came out to discuss the project. Per our conversation I wanted a cost breakdown and itemization. They provided a quote ok a crazy amount and did not provide a breakdown as requested. Replied with the ask for the complete breakdown and never heard from them again. Either they do t know how to do the work, too lazy to do the work , or they don't want my business. Wasted my time....wil not chase them down. You want the work or you don't.

Response from owner

We're sorry that we can't provide you with a break down on pricing but, at AP and many other companies alike, we offer "complete package pricing" we are transparent, we pride ourselves in the fact that we take the time to provide a very comprehensive proposal to our customers. In regard to a break down , our proposals have a complete break down of the scope of work. This helps the customer to understand and be clear on exactly what is getting done, who's proving what and what materials & labor we are providing. We constantly do our research and make sure that we are competitive and that we are staying in line with our competitors. . We would love to move forward with you if you feel that you might want to do so with this in mind.

March 13, 2023

March 4, 2023

Mark Ahlstrom

We reviewed a number of construction companies and choose AP Advanced Construction. Very impressed with the showroom and the professional staff. We had 5 bathrooms to complete and the workers were very good craftsman and good to work with. This was a big project and we had a good team to communicate with on every detail. They kept us informed every step of the process and we had others to lean on if necessary. Even the President/Owner of the company was involved. They wanted to make sure that all of the details were completed and communicated. A good group to work with, glad we choose them.

Response from owner

Thank you for taking the time to leave us a review. It’s so encouraging to hear back from happy clients!

August 14, 2023

November 18, 2022

Michael Giannaccini

Our shower bath remodel turned out great! The crew communicated with us every day about their time of arrival the next day, which was very helpful. Any issues that came up were resolved amicably.

Response from owner

Thanks so much for sharing your experience with us.

February 10, 2023

June 14, 2022

Christina Michelle M

Had a great experience working with AP Advanced. We had our shower renovated. They were punctual and very good with communication. The job is beautiful. We will use them again for our second bathroom!

Response from owner

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 28, 2022

November 24, 2021

Michelle Langston

We just wrapped up a remodel by AP and are very pleased with the end result. The staff is amazing and they were very attentive to my input and preferences. When I wasn’t happy with something they fixed it. They were patient and responded quickly to every text, phone call and email. Our remodel including gutting the kitchen, new flooring, paint and trim through most of the house, removing two walls and arches that dated the home. As with most big projects there were small issues that couldn’t be avoided. The only reason for 4 stars vs. 5 is that I was somewhat limited in the selections for certain finishes, but that was likely driven by our budget. Would use AP again!

Response from owner

Michelle, Thanks very much for your balanced and fair review of AP Advanced Construction Inc. I'm glad you felt the remodeling job was well done. It's something we've worked hard on and we're pleased our efforts resonated with you. Best, Management

October 16, 2021

December 3, 2020

Asa Hinkley

Called and they were quick to come out and look at the project. Artur the Vice President came out and spent several hours at my house doing drawings and told me to contact him. He told me to text or call him and gave me a card, however whenever I called or texted nothing was returned. I called the showroom to make an appointment and multiple time I was told by the assistant that they would call me back. No one ever called back and after days I just gave up. I guess they are too busy to work with new customers.

Response from owner

Thank you for your feedback, I’m sorry to hear that you didn’t have a pleasant experience. I was informed our staff is waiting for you to bring color palette samples to match your decor. Please call us back in you have additional questions.

December 11, 2020

November 19, 2020

Ozzie Valentin

I contacted Diana at AP for a price on cabinets. She asked me for measurements so I sent her a 3 dimension Cad of my kitchen and bathrooms. After a couple of weeks and promises to have me the information I requested, she never bothered to contact me at all. I called her back several times but I got the run around and empty promises. I will spend my money with a company that values customer service and follow up.