{"version":2,"generated_at":"2026-05-27T19:39:00.646Z","model":"claude-sonnet-4-6","review_count":127,"date_range":{"earliest":"2019-10-18","latest":"2026-05-26"},"overall_sentiment":{"score":0.7,"positive_pct":88.2,"neutral_pct":0.8,"negative_pct":11},"aspects":[{"id":"professionalism","label":"Professionalism & Conduct","mention_count":104,"positive_count":92,"neutral_count":1,"negative_count":11,"positive_pct":88.5,"score":0.72,"top_phrases":["Professional","Awesome company!!","Very professional!"],"example_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pkQ01sZGFOM0IwTFdoR1NFaEpSMkpGVjJaclVWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xOWFdWSkRkMHgzTFRreE4wYzNWQzF3UlRCUlVsRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tZeVNEQnJWa0ZHYTAxNldrZ3djR3BuUWpKVGVHYxAB","Ci9DQUlRQUNvZENodHljRjlvT25kU2FHeGhVR2RWTFhoNWIxTklibTl6VG5KRWEzYxAB","Ci9DQUlRQUNvZENodHljRjlvT2psbVZYVjJZekUwY2psQ2RrTXdRbWRaUW1wUU5WRRAB","Ci9DQUlRQUNvZENodHljRjlvT25NeVEyUldZbEkzVUVnd1VqUTFNWGwyYmpBMVVIYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tGbVVYb3lhV0Z6T1ZWa2JGOTJhRmQyVDNKcFNXYxAB"]},{"id":"communication","label":"Communication & Updates","mention_count":66,"positive_count":56,"neutral_count":0,"negative_count":10,"positive_pct":84.8,"score":0.64,"top_phrases":["without nerves","Great communication","comfortable atmosphere"],"example_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2psbVZYVjJZekUwY2psQ2RrTXdRbWRaUW1wUU5WRRAB","Ci9DQUlRQUNvZENodHljRjlvT25NeVEyUldZbEkzVUVnd1VqUTFNWGwyYmpBMVVIYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tsU2JqZDVSa2hIU25obmVrcHpRMnhuZUU1UlQxRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tVME1WRjVURmxXUlZndFdGRXRVV1pqYjFkRmJXYxAB","ChZDSUhNMG9nS0VMNkFqdlRfcDd6YVpBEAE","ChdDSUhNMG9nS0VNMkJrb2ZpdzlHMGlRRRAB"]},{"id":"technical_knowledge","label":"Technical Knowledge & Expertise","mention_count":48,"positive_count":40,"neutral_count":0,"negative_count":8,"positive_pct":83.3,"score":0.62,"top_phrases":["Quality work","Great design plans","excellent craftsmen"],"example_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pkQ01sZGFOM0IwTFdoR1NFaEpSMkpGVjJaclVWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tZeVNEQnJWa0ZHYTAxNldrZ3djR3BuUWpKVGVHYxAB","Ci9DQUlRQUNvZENodHljRjlvT2psbVZYVjJZekUwY2psQ2RrTXdRbWRaUW1wUU5WRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xwb01VOW9XVjlGWmxkWVExOVdWMlpHVkVkb1prRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB"]},{"id":"courtesy","label":"Courtesy & Friendliness","mention_count":30,"positive_count":30,"neutral_count":0,"negative_count":0,"positive_pct":100,"score":0.92,"top_phrases":["courteous","Friendly folks","Very courteous"],"example_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2xwb01VOW9XVjlGWmxkWVExOVdWMlpHVkVkb1prRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB","ChZDSUhNMG9nS0VMYVF5TGlrMEtfMkJBEAE","ChZDSUhNMG9nS0VKZnRyWVd3LWJLa2ZREAE","ChdDSUhNMG9nS0VJQ0FnTUNvOW9MVnp3RRAB","ChZDSUhNMG9nS0VJQ0FnTUNRcE5UTVRREAE","ChdDSUhNMG9nS0VJQ0FnSURQXzVUM25BRRAB","ChZDSUhNMG9nS0VJQ0FnSURueGNxc1JnEAE"]},{"id":"problem_resolution","label":"Problem Resolution & Effectiveness","mention_count":28,"positive_count":20,"neutral_count":0,"negative_count":8,"positive_pct":71.4,"score":0.38,"top_phrases":["concerns promptly addressed","Eddie made sure the project was complete","there was a lot that needed to be redone"],"example_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT25NeVEyUldZbEkzVUVnd1VqUTFNWGwyYmpBMVVIYxAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","ChZDSUhNMG9nS0VNdjV5TzNfelB1MVdBEAE","ChZDSUhNMG9nS0VOU2g4NlRPODhpaExnEAE","ChdDSUhNMG9nS0VJQ0FnTUNZOUxfaC1nRRAB","ChZDSUhNMG9nS0VJQ0FnTUNJc2ZyV2NBEAE","ChZDSUhNMG9nS0VJQ0FnTURRcGNLRmZREAE"]},{"id":"responsiveness","label":"Responsiveness & Speed","mention_count":26,"positive_count":19,"neutral_count":0,"negative_count":7,"positive_pct":73.1,"score":0.41,"top_phrases":["fast response","Great Fast Service","Very responsive team"],"example_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB","ChdDSUhNMG9nS0VJQ0FnTUNZOUxfaC1nRRAB","ChdDSUhNMG9nS0VJQ0FnTUNZaU9mR253RRAB","ChZDSUhNMG9nS0VJQ0FnTUNJc2ZyV2NBEAE","ChZDSUhNMG9nS0VJQ0FnTUNnMWFHZmF3EAE","ChZDSUhNMG9nS0VJQ0FnSUNiOUlyYkJnEAE","ChZDSUhNMG9nS0VJQ0FnSUNMeXBuNGFREAE","ChZDSUhNMG9nS0VJQ0FnSUQ5ODVqTUR3EAE"]},{"id":"punctuality","label":"Punctuality & On-Time Service","mention_count":25,"positive_count":22,"neutral_count":1,"negative_count":2,"positive_pct":88,"score":0.72,"top_phrases":["done on time","always on time","They were punctual"],"example_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tVME1WRjVURmxXUlZndFdGRXRVV1pqYjFkRmJXYxAB","ChdDSUhNMG9nS0VMcnpnT1h0cE5QdXpRRRAB","ChdDSUhNMG9nS0VJQ0FnTUNZOUxfaC1nRRAB","ChdDSUhNMG9nS0VJQ0FnTUNvOW9MVnp3RRAB","ChZDSUhNMG9nS0VJQ0FnSURfb3ZyWmV3EAE"]},{"id":"scheduling","label":"Scheduling & Booking Ease","mention_count":22,"positive_count":16,"neutral_count":0,"negative_count":6,"positive_pct":72.7,"score":0.45,"top_phrases":["quick turnaround","done ahead of schedule","work was done on schedule"],"example_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tGbVVYb3lhV0Z6T1ZWa2JGOTJhRmQyVDNKcFNXYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tsU2JqZDVSa2hIU25obmVrcHpRMnhuZUU1UlQxRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tVME1WRjVURmxXUlZndFdGRXRVV1pqYjFkRmJXYxAB","ChZDSUhNMG9nS0VMYVF5TGlrMEtfMkJBEAE","ChdDSUhNMG9nS0VJQ0FnTUNvOW9MVnp3RRAB","ChdDSUhNMG9nS0VJQ0FnTUNRNFoyUjlRRRAB","ChZDSUhNMG9nS0VJQ0FnTUNnMWFHZmF3EAE"]},{"id":"pricing","label":"Pricing & Value","mention_count":20,"positive_count":15,"neutral_count":2,"negative_count":3,"positive_pct":75,"score":0.49,"top_phrases":["at a great price","The price was fair.","done on time and budget"],"example_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2psbVZYVjJZekUwY2psQ2RrTXdRbWRaUW1wUU5WRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB","ChdDSUhNMG9nS0VJQ0FnTUNRNFoyUjlRRRAB","ChZDSUhNMG9nS0VJQ0FnTUNRaG9iNlNREAE","ChdDSUhNMG9nS0VJQ0FnSURQeV9PTXZRRRAB","ChdDSUhNMG9nS0VJQ0FnSURieDVqdTB3RRAB"]},{"id":"cleanliness","label":"Cleanliness & Tidiness","mention_count":16,"positive_count":15,"neutral_count":0,"negative_count":1,"positive_pct":93.8,"score":0.8,"top_phrases":["very clean","cleaned up daily","kept the house clean"],"example_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB","ChdDSUhNMG9nS0VJQ0FnTUNvOW9MVnp3RRAB","ChZDSUhNMG9nS0VJQ0FnTURRcGNLRmZREAE","ChdDSUhNMG9nS0VJQ0FnSURfNXZDZi1nRRAB","ChZDSUhNMG9nS0VJQ0FnSURIc01qLU1REAE","ChZDSUhNMG9nS0VJQ0FnSUQ3X1B2ZWRnEAE"]}],"entities":{"technicians":[{"id":"eddie","display_name":"Eddie","mention_count":10,"positive_pct":90,"average_rating_when_mentioned":4.8,"review_ids":["ChZDSUhNMG9nS0VNdjV5TzNfelB1MVdBEAE","ChZDSUhNMG9nS0VMYVF5TGlrMEtfMkJBEAE","ChdDSUhNMG9nS0VJQ0FnSURQXzVUM25BRRAB","ChZDSUhNMG9nS0VJQ0FnSURIc01qLU1REAE","ChZDSUhNMG9nS0VJQ0FnSUNiOUlyYkJnEAE","ChZDSUhNMG9nS0VJQ0FnSUNMeXBuNGFREAE","ChZDSUhNMG9nS0VJQ0FnSUQ5ODVqTUR3EAE","ChZDSUhNMG9nS0VJQ0FnSUQ5eUtuUlp3EAE","ChZDSUhNMG9nS0VJQ0FnSUNabUlDc0tBEAE","ChZDSUhNMG9nS0VJQ0FnSUNHN2ZQTVN3EAE"]},{"id":"benny","display_name":"Benny","mention_count":9,"positive_pct":100,"average_rating_when_mentioned":5,"review_ids":["ChdDSUhNMG9nS0VJQ0FnTUNvOW9MVnp3RRAB","ChZDSUhNMG9nS0VJQ0FnSUNiOUlyYkJnEAE","ChdDSUhNMG9nS0VJQ0FnSUNCc2NLMzNRRRAB","ChdDSUhNMG9nS0VJQ0FnSURHd3M3VTFRRRAB","ChdDSUhNMG9nS0VJQ0FnSURxOVpyejVnRRAB","ChdDSUhNMG9nS0VJQ0FnSURDMXZ6aHp3RRAB","ChdDSUhNMG9nS0VJQ0FnSUQ4eTlYZndBRRAB","ChZDSUhNMG9nS0VJQ0FnSURjeVBiaUN3EAE","ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE"]},{"id":"keith","display_name":"Keith","mention_count":8,"positive_pct":100,"average_rating_when_mentioned":5,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tVME1WRjVURmxXUlZndFdGRXRVV1pqYjFkRmJXYxAB","ChdDSUhNMG9nS0VJQ0FnSURQXzVUM25BRRAB","ChZDSUhNMG9nS0VJQ0FnSURueGNxc1JnEAE","ChZDSUhNMG9nS0VJQ0FnSUQ5ODVqTUR3EAE","ChZDSUhNMG9nS0VJQ0FnSUQ5eUtuUlp3EAE","ChdDSUhNMG9nS0VJQ0FnSUQxOExyaDZRRRAB","ChZDSUhNMG9nS0VJQ0FnSUNaamN2ck13EAE"]},{"id":"artur","display_name":"Artur","mention_count":7,"positive_pct":85.7,"average_rating_when_mentioned":4.4,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSUNCc2NLMzNRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNCNFBhenBBRRAB","ChdDSUhNMG9nS0VJQ0FnSURpaHFpdGd3RRAB","ChZDSUhNMG9nS0VJQ0FnSURjeVBiaUN3EAE","ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE","ChdDSUhNMG9nS0VJQ0FnSUNjdzZDdHd3RRAB","ChZDSUhNMG9nS0VJQ0FnSUQwa0lqYmZnEAE"]},{"id":"gerard","display_name":"Gerard","mention_count":4,"positive_pct":100,"average_rating_when_mentioned":5,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB","ChdDSUhNMG9nS0VJQ0FnTUNvOW9MVnp3RRAB","ChdDSUhNMG9nS0VJQ0FnTURBd3MybmdRRRAB","ChdDSUhNMG9nS0VJQ0FnSUQxOExyaDZRRRAB"]},{"id":"simon","display_name":"Simon","mention_count":3,"positive_pct":100,"average_rating_when_mentioned":5,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB","ChdDSUhNMG9nS0VJQ0FnSURxOVpyejVnRRAB","ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE"]},{"id":"debra","display_name":"Debra","mention_count":3,"positive_pct":100,"average_rating_when_mentioned":5,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSUNDOTc3RDZBRRAB","ChZDSUhNMG9nS0VJQ0FnSURjeVBiaUN3EAE","ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE"]},{"id":"eric","display_name":"Eric","mention_count":3,"positive_pct":100,"average_rating_when_mentioned":5,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSUQ4eTlYZndBRRAB","ChZDSUhNMG9nS0VJQ0FnSURjeVBiaUN3EAE","ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE"]}],"services":[{"id":"bathroom-remodel","label":"Bathroom Remodel","mention_count":35,"positive_pct":77.1,"average_rating":4.1,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pkQ01sZGFOM0IwTFdoR1NFaEpSMkpGVjJaclVWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xwb01VOW9XVjlGWmxkWVExOVdWMlpHVkVkb1prRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xCbU1rZE1NMWR6Tm1oUk5ISk5OamxNTFZZMFJsRRAB","ChdDSUhNMG9nS0VJQ0FnSURQeV9PTXZRRRAB","ChZDSUhNMG9nS0VJQ0FnSURIc01qLU1REAE","ChZDSUhNMG9nS0VJQ0FnSUQ3X1B2ZWRnEAE","ChZDSUhNMG9nS0VJQ0FnSUNiOUlyYkJnEAE","ChZDSUhNMG9nS0VJQ0FnSUNMeWVPeER3EAE","ChdDSUhNMG9nS0VJQ0FnSUNMOGNtRHZnRRAB","ChdDSUhNMG9nS0VJQ0FnSUNMd2ZETWlRRRAB","ChZDSUhNMG9nS0VJQ0FnSUQ5eUtuUlp3EAE","ChZDSUhNMG9nS0VJQ0FnSUNWMExTU0NnEAE","ChdDSUhNMG9nS0VJQ0FnSUQ1LW9haGhRRRAB","ChZDSUhNMG9nS0VJQ0FnSUNaamN2ck13EAE","ChZDSUhNMG9nS0VJQ0FnSUNKdEwtYWNnEAE","ChZDSUhNMG9nS0VJQ0FnSURSekoyclpBEAE","ChdDSUhNMG9nS0VJQ0FnSURlazRibTRRRRAB","ChZDSUhNMG9nS0VJQ0FnSURoM0pPSllREAE","ChdDSUhNMG9nS0VJQ0FnSURoMk5hSm5nRRAB","ChdDSUhNMG9nS0VJQ0FnSURCNnEzeXpRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNCc2NLMzNRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNCNFBhenBBRRAB","ChZDSUhNMG9nS0VJQ0FnSUMteHV6VWVnEAE","ChdDSUhNMG9nS0VJQ0FnSURXdjk2dTRnRRAB","ChZDSUhNMG9nS0VJQ0FnSURLcjlTcFlREAE","ChdDSUhNMG9nS0VJQ0FnSUR5bllyTGh3RRAB","ChdDSUhNMG9nS0VJQ0FnSUNpN19fdzFBRRAB","ChZDSUhNMG9nS0VJQ0FnSURjeVBiaUN3EAE","ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE","ChdDSUhNMG9nS0VJQ0FnSURNLXVtX3hBRRAB","ChZDSUhNMG9nS0VJQ0FnSURNZ3VDX1N3EAE","ChZDSUhNMG9nS0VJQ0FnSUQwa0lqYmZnEAE"]},{"id":"kitchen-remodel","label":"Kitchen Remodel","mention_count":23,"positive_pct":91.3,"average_rating":4.6,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tVME1WRjVURmxXUlZndFdGRXRVV1pqYjFkRmJXYxAB","ChdDSUhNMG9nS0VNMkJrb2ZpdzlHMGlRRRAB","ChZDSUhNMG9nS0VJQ0FnTUNnMWFHZmF3EAE","ChdDSUhNMG9nS0VJQ0FnTURBd3MybmdRRRAB","ChZDSUhNMG9nS0VJQ0FnSURueGNxc1JnEAE","ChZDSUhNMG9nS0VJQ0FnSURIc01qLU1REAE","ChZDSUhNMG9nS0VJQ0FnSUQxelBLeEN3EAE","ChdDSUhNMG9nS0VJQ0FnSUN0b3AyaXVnRRAB","ChdDSUhNMG9nS0VJQ0FnSUQxOExyaDZRRRAB","ChZDSUhNMG9nS0VJQ0FnSUNabUlDc0tBEAE","ChZDSUhNMG9nS0VJQ0FnSUNKMVlxeVdBEAE","ChdDSUhNMG9nS0VJQ0FnSURCNnEzeXpRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNCc2NLMzNRRRAB","ChdDSUhNMG9nS0VJQ0FnSUMtOVphWHFBRRAB","ChZDSUhNMG9nS0VJQ0FnSUMteHV6VWVnEAE","ChdDSUhNMG9nS0VJQ0FnSUQ2di15MTlBRRAB","ChdDSUhNMG9nS0VJQ0FnSURxMDVUajNRRRAB","ChZDSUhNMG9nS0VJQ0FnSUR5a296VUx3EAE","ChdDSUhNMG9nS0VJQ0FnSUNpN19fdzFBRRAB","ChdDSUhNMG9nS0VJQ0FnSURDMXZ6aHp3RRAB","ChZDSUhNMG9nS0VJQ0FnSURjeVBiaUN3EAE","ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE","ChZDSUhNMG9nS0VJQ0FnSUQwazQ2dFFBEAE"]},{"id":"cabinet-installation","label":"Cabinet Installation","mention_count":15,"positive_pct":80,"average_rating":4.1,"review_ids":["ChZDSUhNMG9nS0VJQ0FnTUNnMWFHZmF3EAE","ChdDSUhNMG9nS0VJQ0FnSUNMOGNtRHZnRRAB","ChZDSUhNMG9nS0VJQ0FnSUQxelBLeEN3EAE","ChZDSUhNMG9nS0VJQ0FnSUQ5ODVqTUR3EAE","ChdDSUhNMG9nS0VJQ0FnSUQxOExyaDZRRRAB","ChdDSUhNMG9nS0VJQ0FnSUQ1LW9haGhRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNaelluNzFRRRAB","ChZDSUhNMG9nS0VJQ0FnSURoM0pPSllREAE","ChdDSUhNMG9nS0VJQ0FnSUNCc2NLMzNRRRAB","ChZDSUhNMG9nS0VJQ0FnSUNHN2ZQTVN3EAE","ChdDSUhNMG9nS0VJQ0FnSURxOVpyejVnRRAB","ChZDSUhNMG9nS0VJQ0FnSUR5a296VUx3EAE","ChdDSUhNMG9nS0VJQ0FnSURDMXZ6aHp3RRAB","ChdDSUhNMG9nS0VJQ0FnSURNLXVtX3hBRRAB","ChZDSUhNMG9nS0VJQ0FnSUQwazQ2dFFBEAE"]},{"id":"general-contracting","label":"General Contracting","mention_count":10,"positive_pct":90,"average_rating":4.9,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT25kU2FHeGhVR2RWTFhoNWIxTklibTl6VG5KRWEzYxAB","ChZDSUhNMG9nS0VMYVF5TGlrMEtfMkJBEAE","ChdDSUhNMG9nS0VJQ0FnTUNZaU9mR253RRAB","ChZDSUhNMG9nS0VJQ0FnTURRcGNLRmZREAE","ChdDSUhNMG9nS0VJQ0FnSURfNXZDZi1nRRAB","ChdDSUhNMG9nS0VJQ0FnSUM3M3NtWWl3RRAB","ChdDSUhNMG9nS0VJQ0FnSURieDVqdTB3RRAB","ChZDSUhNMG9nS0VJQ0FnSURqbk91aGNREAE","ChdDSUhNMG9nS0VJQ0FnSUNqb1BhZnRRRRAB","ChZDSUhNMG9nS0VJQ0FnSURtdXVQbVBnEAE"]},{"id":"countertop-installation","label":"Countertop Installation","mention_count":9,"positive_pct":77.8,"average_rating":4.1,"review_ids":["ChZDSUhNMG9nS0VJQ0FnTUNnMWFHZmF3EAE","ChdDSUhNMG9nS0VJQ0FnSUNMOGNtRHZnRRAB","ChdDSUhNMG9nS0VJQ0FnSUQxOExyaDZRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNaelluNzFRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNCc2NLMzNRRRAB","ChZDSUhNMG9nS0VJQ0FnSUNHN2ZQTVN3EAE","ChdDSUhNMG9nS0VJQ0FnSURxOVpyejVnRRAB","ChZDSUhNMG9nS0VJQ0FnSUR5a296VUx3EAE","ChdDSUhNMG9nS0VJQ0FnSURNLXVtX3hBRRAB"]},{"id":"bathroom-remodeling","label":"Bathroom Remodeling","mention_count":7,"positive_pct":100,"average_rating":5,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tZeVNEQnJWa0ZHYTAxNldrZ3djR3BuUWpKVGVHYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tsU2JqZDVSa2hIU25obmVrcHpRMnhuZUU1UlQxRRAB","Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB","ChZDSUhNMG9nS0VJQ0FnTUNRaG9iNlNREAE","ChZDSUhNMG9nS0VJQ0FnTUNRcE5UTVRREAE","ChdDSUhNMG9nS0VJQ0FnSURoM08tcDBBRRAB","ChdDSUhNMG9nS0VJQ0FnSURNNzVLdjh3RRAB"]},{"id":"tile-installation","label":"Tile Installation","mention_count":6,"positive_pct":83.3,"average_rating":4.2,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","ChdDSUhNMG9nS0VJQ0FnTUNvOW9MVnp3RRAB","ChdDSUhNMG9nS0VJQ0FnSUQ1LW9haGhRRRAB","ChdDSUhNMG9nS0VJQ0FnSURoMk5hSm5nRRAB","ChdDSUhNMG9nS0VJQ0FnSUNCNFBhenBBRRAB","ChdDSUhNMG9nS0VJQ0FnSURxOVpyejVnRRAB"]},{"id":"kitchen-renovation","label":"Kitchen Renovation","mention_count":5,"positive_pct":100,"average_rating":5,"review_ids":["ChdDSUhNMG9nS0VJQ0FnTUNZOUxfaC1nRRAB","ChdDSUhNMG9nS0VJQ0FnTURnaF96VHB3RRAB","ChZDSUhNMG9nS0VJQ0FnSUNMeXBuNGFREAE","ChdDSUhNMG9nS0VJQ0FnSUNka083STlRRRAB","ChZDSUhNMG9nS0VJQ0FnSURoM0pPSllREAE"]},{"id":"bathroom-renovation","label":"Bathroom Renovation","mention_count":4,"positive_pct":100,"average_rating":5,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2psbVZYVjJZekUwY2psQ2RrTXdRbWRaUW1wUU5WRRAB","ChZDSUhNMG9nS0VJQ0FnTURvbDZ1M2R3EAE","ChdDSUhNMG9nS0VJQ0FnTURnaF96VHB3RRAB","ChdDSUhNMG9nS0VJQ0FnSURKNGJUMm9nRRAB"]},{"id":"master-bathroom-remodel","label":"Master Bathroom Remodel","mention_count":4,"positive_pct":100,"average_rating":5,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tGbVVYb3lhV0Z6T1ZWa2JGOTJhRmQyVDNKcFNXYxAB","ChZDSUhNMG9nS0VMNkFqdlRfcDd6YVpBEAE","ChdDSUhNMG9nS0VJQ0FnSUNDOTc3RDZBRRAB","ChdDSUhNMG9nS0VJQ0FnSUNjdzZDdHd3RRAB"]},{"id":"plumbing","label":"Plumbing","mention_count":4,"positive_pct":50,"average_rating":3,"review_ids":["ChdDSUhNMG9nS0VJQ0FnTUNvOW9MVnp3RRAB","ChZDSUhNMG9nS0VJQ0FnSUNMeWVPeER3EAE","ChdDSUhNMG9nS0VJQ0FnSUQxOExyaDZRRRAB","ChdDSUhNMG9nS0VJQ0FnSURXdjk2dTRnRRAB"]},{"id":"remodeling","label":"Remodeling","mention_count":4,"positive_pct":75,"average_rating":4,"review_ids":["ChdDSUhNMG9nS0VJQ0FnTUNRNFoyUjlRRRAB","ChZDSUhNMG9nS0VJQ0FnSURfb3ZyWmV3EAE","ChdDSUhNMG9nS0VJQ0FnSURHd3M3VTFRRRAB","ChdDSUhNMG9nS0VJQ0FnSURpaHFpdGd3RRAB"]},{"id":"kitchen-remodeling","label":"Kitchen Remodeling","mention_count":4,"positive_pct":100,"average_rating":4.8,"review_ids":["ChZDSUhNMG9nS0VJQ0FnTUNRaG9iNlNREAE","ChZDSUhNMG9nS0VJQ0FnTUNRcE5UTVRREAE","ChdDSUhNMG9nS0VJQ0FnSUNaelluNzFRRRAB","ChZDSUhNMG9nS0VJQ0FnSUNHN2ZQTVN3EAE"]},{"id":"design-consultation","label":"Design Consultation","mention_count":4,"positive_pct":100,"average_rating":5,"review_ids":["ChZDSUhNMG9nS0VJQ0FnSUNaamN2ck13EAE","ChZDSUhNMG9nS0VJQ0FnSUNKMVlxeVdBEAE","ChZDSUhNMG9nS0VJQ0FnSURjeVBiaUN3EAE","ChdDSUhNMG9nS0VJQ0FnSUQwOEo3VXd3RRAB"]},{"id":"shower-remodel","label":"Shower Remodel","mention_count":3,"positive_pct":100,"average_rating":5,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT25NeVEyUldZbEkzVUVnd1VqUTFNWGwyYmpBMVVIYxAB","Ci9DQUlRQUNvZENodHljRjlvT2xCbU1rZE1NMWR6Tm1oUk5ISk5OamxNTFZZMFJsRRAB","ChZDSUhNMG9nS0VJQ0FnSUQ3X1B2ZWRnEAE"]},{"id":"showroom-consultation","label":"Showroom Consultation","mention_count":3,"positive_pct":100,"average_rating":5,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB","ChZDSUhNMG9nS0VKZnRyWVd3LWJLa2ZREAE","ChZDSUhNMG9nS0VJQ0FnTUNJc2ZyV2NBEAE"]},{"id":"master-bath-remodel","label":"Master Bath Remodel","mention_count":3,"positive_pct":100,"average_rating":4.7,"review_ids":["ChZDSUhNMG9nS0VJQ0FnTUNnMWFHZmF3EAE","ChZDSUhNMG9nS0VJQ0FnSUNkN096R2VREAE","ChdDSUhNMG9nS0VJQ0FnSURxOVpyejVnRRAB"]},{"id":"demolition","label":"Demolition","mention_count":3,"positive_pct":100,"average_rating":4.7,"review_ids":["ChZDSUhNMG9nS0VJQ0FnSURSekoyclpBEAE","ChZDSUhNMG9nS0VJQ0FnSUNHN2ZQTVN3EAE","ChdDSUhNMG9nS0VJQ0FnSURxOVpyejVnRRAB"]},{"id":"wall-removal","label":"Wall Removal","mention_count":3,"positive_pct":100,"average_rating":5,"review_ids":["ChZDSUhNMG9nS0VJQ0FnSURoM0pPSllREAE","ChdDSUhNMG9nS0VJQ0FnSUQ2di15MTlBRRAB","ChZDSUhNMG9nS0VJQ0FnSUR5a296VUx3EAE"]},{"id":"flooring","label":"Flooring","mention_count":3,"positive_pct":100,"average_rating":5,"review_ids":["ChZDSUhNMG9nS0VJQ0FnSUMteHV6VWVnEAE","ChdDSUhNMG9nS0VJQ0FnSUQ2di15MTlBRRAB","ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE"]},{"id":"material-selection","label":"Material Selection","mention_count":2,"positive_pct":100,"average_rating":5,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB","ChZDSUhNMG9nS0VJQ0FnTUNJc2ZyV2NBEAE"]},{"id":"home-remodeling","label":"Home Remodeling","mention_count":2,"positive_pct":100,"average_rating":5,"review_ids":["ChdDSUhNMG9nS0VJQ0FnTUNZOU5MenNBRRAB","ChZDSUhNMG9nS0VJQ0FnSUR5MTQ3eGJBEAE"]},{"id":"general-construction","label":"General Construction","mention_count":2,"positive_pct":100,"average_rating":5,"review_ids":["ChdDSUhNMG9nS0VJQ0FnTUNZdEl6OGd3RRAB","ChdDSUhNMG9nS0VJQ0FnSUR6NzYzNi1RRRAB"]},{"id":"whole-home-remodel","label":"Whole Home Remodel","mention_count":2,"positive_pct":100,"average_rating":5,"review_ids":["ChZDSUhNMG9nS0VJQ0FnTUNvbUpDZGFREAE","ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE"]},{"id":"electrical-work","label":"Electrical Work","mention_count":2,"positive_pct":100,"average_rating":4.5,"review_ids":["ChZDSUhNMG9nS0VJQ0FnSUQxelBLeEN3EAE","ChZDSUhNMG9nS0VJQ0FnSUNHN2ZQTVN3EAE"]},{"id":"tile-work","label":"Tile Work","mention_count":2,"positive_pct":100,"average_rating":4.5,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSUQxOExyaDZRRRAB","ChZDSUhNMG9nS0VJQ0FnSUNHN2ZQTVN3EAE"]},{"id":"vanity-installation","label":"Vanity Installation","mention_count":2,"positive_pct":100,"average_rating":4.5,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSUQ1LW9haGhRRRAB","ChZDSUhNMG9nS0VJQ0FnSURNZ3VDX1N3EAE"]},{"id":"tile-flooring","label":"Tile Flooring","mention_count":2,"positive_pct":100,"average_rating":5,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSURCNnEzeXpRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNCc2NLMzNRRRAB"]},{"id":"painting","label":"Painting","mention_count":2,"positive_pct":100,"average_rating":5,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSURCNnEzeXpRRRAB","ChdDSUhNMG9nS0VJQ0FnSUQ2di15MTlBRRAB"]},{"id":"lighting-installation","label":"Lighting Installation","mention_count":2,"positive_pct":100,"average_rating":5,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSUNCc2NLMzNRRRAB","ChZDSUhNMG9nS0VJQ0FnSURjeVBiaUN3EAE"]},{"id":"backsplash-installation","label":"Backsplash Installation","mention_count":2,"positive_pct":50,"average_rating":3,"review_ids":["ChZDSUhNMG9nS0VJQ0FnSUR5a296VUx3EAE","ChZDSUhNMG9nS0VJQ0FnSUQwazQ2dFFBEAE"]},{"id":"sink-installation","label":"Sink Installation","mention_count":2,"positive_pct":50,"average_rating":3,"review_ids":["ChZDSUhNMG9nS0VJQ0FnSUR5a296VUx3EAE","ChdDSUhNMG9nS0VJQ0FnSURNLXVtX3hBRRAB"]},{"id":"flooring-installation","label":"Flooring Installation","mention_count":2,"positive_pct":100,"average_rating":5,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSURDMXZ6aHp3RRAB","ChZDSUhNMG9nS0VJQ0FnSURNZ3VDX1N3EAE"]}],"problems":[],"service_areas":[{"id":"jacksonville-fl","label":"Jacksonville, FL","mention_count":3,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","ChdDSUhNMG9nS0VJQ0FnTURnaF96VHB3RRAB","ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE"]},{"id":"mandarin-fl","label":"Mandarin, FL","mention_count":1,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSURxMDVUajNRRRAB"]},{"id":"san-jose-fl","label":"San Jose, FL","mention_count":1,"review_ids":["ChZDSUhNMG9nS0VJQ0FnSUQ5ODVqTUR3EAE"]},{"id":"jacksonville-beach-fl","label":"Jacksonville Beach, FL","mention_count":0,"review_ids":[]},{"id":"neptune-beach-fl","label":"Neptune Beach, FL","mention_count":0,"review_ids":[]},{"id":"atlantic-beach-fl","label":"Atlantic Beach, FL","mention_count":0,"review_ids":[]},{"id":"ponte-vedra-beach-fl","label":"Ponte Vedra Beach, FL","mention_count":0,"review_ids":[]},{"id":"orange-park-fl","label":"Orange Park, FL","mention_count":0,"review_ids":[]},{"id":"fleming-island-fl","label":"Fleming Island, FL","mention_count":0,"review_ids":[]},{"id":"middleburg-fl","label":"Middleburg, FL","mention_count":0,"review_ids":[]},{"id":"st-johns-fl","label":"St. Johns, FL","mention_count":0,"review_ids":[]},{"id":"nocatee-fl","label":"Nocatee, FL","mention_count":0,"review_ids":[]},{"id":"fernandina-beach-fl","label":"Fernandina Beach, FL","mention_count":0,"review_ids":[]},{"id":"yulee-fl","label":"Yulee, FL","mention_count":0,"review_ids":[]},{"id":"macclenny-fl","label":"Macclenny, FL","mention_count":0,"review_ids":[]},{"id":"green-cove-springs-fl","label":"Green Cove Springs, FL","mention_count":0,"review_ids":[]},{"id":"palatka-fl","label":"Palatka, FL","mention_count":0,"review_ids":[]},{"id":"st-augustine-fl","label":"St. Augustine, FL","mention_count":0,"review_ids":[]},{"id":"lakeside-fl","label":"Lakeside, FL","mention_count":0,"review_ids":[]},{"id":"fruit-cove-fl","label":"Fruit Cove, FL","mention_count":0,"review_ids":[]},{"id":"palm-valley-fl","label":"Palm Valley, FL","mention_count":0,"review_ids":[]},{"id":"ponte-vedra-fl","label":"Ponte Vedra, FL","mention_count":0,"review_ids":[]},{"id":"baldwin-fl","label":"Baldwin, FL","mention_count":0,"review_ids":[]},{"id":"callahan-fl","label":"Callahan, FL","mention_count":0,"review_ids":[]}]},"topics":[{"id":"bathroom-remodel","label":"Bathroom Remodel","description":"Reviews discussing bathroom remodel.","review_count":56,"positive_pct":89.3,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pkQ01sZGFOM0IwTFdoR1NFaEpSMkpGVjJaclVWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xOWFdWSkRkMHgzTFRreE4wYzNWQzF3UlRCUlVsRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tZeVNEQnJWa0ZHYTAxNldrZ3djR3BuUWpKVGVHYxAB","Ci9DQUlRQUNvZENodHljRjlvT2psbVZYVjJZekUwY2psQ2RrTXdRbWRaUW1wUU5WRRAB","Ci9DQUlRQUNvZENodHljRjlvT25NeVEyUldZbEkzVUVnd1VqUTFNWGwyYmpBMVVIYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tGbVVYb3lhV0Z6T1ZWa2JGOTJhRmQyVDNKcFNXYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tsU2JqZDVSa2hIU25obmVrcHpRMnhuZUU1UlQxRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xwb01VOW9XVjlGWmxkWVExOVdWMlpHVkVkb1prRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB","Ci9DQUlRQUNvZENodHljRjlvT2xCbU1rZE1NMWR6Tm1oUk5ISk5OamxNTFZZMFJsRRAB","ChZDSUhNMG9nS0VMNkFqdlRfcDd6YVpBEAE","ChZDSUhNMG9nS0VJQ0FnTURvbDZ1M2R3EAE","ChdDSUhNMG9nS0VJQ0FnTUNvOW9MVnp3RRAB","ChZDSUhNMG9nS0VJQ0FnTUNRaG9iNlNREAE","ChdDSUhNMG9nS0VJQ0FnTURnaF96VHB3RRAB","ChZDSUhNMG9nS0VJQ0FnTUNnMWFHZmF3EAE","ChdDSUhNMG9nS0VJQ0FnSURQXzVUM25BRRAB","ChdDSUhNMG9nS0VJQ0FnSURQeV9PTXZRRRAB","ChZDSUhNMG9nS0VJQ0FnSURIc01qLU1REAE","ChZDSUhNMG9nS0VJQ0FnSUQ3X1B2ZWRnEAE","ChZDSUhNMG9nS0VJQ0FnSUNiOUlyYkJnEAE","ChZDSUhNMG9nS0VJQ0FnSUNMeWVPeER3EAE","ChdDSUhNMG9nS0VJQ0FnSUNMOGNtRHZnRRAB","ChdDSUhNMG9nS0VJQ0FnSUNMd2ZETWlRRRAB","ChZDSUhNMG9nS0VJQ0FnSUQ5eUtuUlp3EAE","ChZDSUhNMG9nS0VJQ0FnSUNkN096R2VREAE","ChZDSUhNMG9nS0VJQ0FnSUNWMExTU0NnEAE","ChdDSUhNMG9nS0VJQ0FnSUQ1LW9haGhRRRAB","ChZDSUhNMG9nS0VJQ0FnSUNaamN2ck13EAE","ChdDSUhNMG9nS0VJQ0FnSURKNGJUMm9nRRAB","ChZDSUhNMG9nS0VJQ0FnSUNKdEwtYWNnEAE","ChZDSUhNMG9nS0VJQ0FnSURSekoyclpBEAE","ChdDSUhNMG9nS0VJQ0FnSURlazRibTRRRRAB","ChdDSUhNMG9nS0VJQ0FnSURoM08tcDBBRRAB","ChZDSUhNMG9nS0VJQ0FnSURoM0pPSllREAE","ChdDSUhNMG9nS0VJQ0FnSURoMk5hSm5nRRAB","ChdDSUhNMG9nS0VJQ0FnSUNCc2NLMzNRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNCNFBhenBBRRAB","ChdDSUhNMG9nS0VJQ0FnSUQtNEtmQi1nRRAB","ChdDSUhNMG9nS0VJQ0FnSUMtOVphWHFBRRAB","ChZDSUhNMG9nS0VJQ0FnSUMteHV6VWVnEAE","ChdDSUhNMG9nS0VJQ0FnSUNPaGRxUHpRRRAB","ChdDSUhNMG9nS0VJQ0FnSURXdjk2dTRnRRAB","ChdDSUhNMG9nS0VJQ0FnSURxMDVUajNRRRAB","ChdDSUhNMG9nS0VJQ0FnSURxOVpyejVnRRAB","ChdDSUhNMG9nS0VJQ0FnSUR5bllyTGh3RRAB","ChdDSUhNMG9nS0VJQ0FnSUNDOTc3RDZBRRAB","ChZDSUhNMG9nS0VJQ0FnSURjdHN2M1JnEAE","ChZDSUhNMG9nS0VJQ0FnSURjeVBiaUN3EAE","ChdDSUhNMG9nS0VJQ0FnSUNjdzZDdHd3RRAB","ChdDSUhNMG9nS0VJQ0FnSURNNzVLdjh3RRAB","ChdDSUhNMG9nS0VJQ0FnSURNLXVtX3hBRRAB","ChZDSUhNMG9nS0VJQ0FnSURNZ3VDX1N3EAE"],"key_findings":["Bathroom Remodel mentioned in 56 of 127 reviews (44.1%)","89.3% of Bathroom Remodel reviews are 4 or 5 stars","Average rating in Bathroom Remodel reviews: 4.6★"]},{"id":"overall-customer-experience","label":"Overall Customer Experience","description":"Reviews discussing overall customer experience.","review_count":36,"positive_pct":94.4,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2pkQ01sZGFOM0IwTFdoR1NFaEpSMkpGVjJaclVWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xOWFdWSkRkMHgzTFRreE4wYzNWQzF3UlRCUlVsRRAB","Ci9DQUlRQUNvZENodHljRjlvT25kU2FHeGhVR2RWTFhoNWIxTklibTl6VG5KRWEzYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tsU2JqZDVSa2hIU25obmVrcHpRMnhuZUU1UlQxRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tVME1WRjVURmxXUlZndFdGRXRVV1pqYjFkRmJXYxAB","Ci9DQUlRQUNvZENodHljRjlvT21wNWVGUldOVlJIYTJzM1lWaEpiR2hhTWpsVE5sRRAB","ChdDSUhNMG9nS0VNMkJrb2ZpdzlHMGlRRRAB","ChZDSUhNMG9nS0VMYVF5TGlrMEtfMkJBEAE","ChZDSUhNMG9nS0VKZnRyWVd3LWJLa2ZREAE","ChdDSUhNMG9nS0VJQ0FnTUNZOU5MenNBRRAB","ChdDSUhNMG9nS0VJQ0FnTUNZaU9mR253RRAB","ChZDSUhNMG9nS0VJQ0FnTUNvbUpDZGFREAE","ChZDSUhNMG9nS0VJQ0FnTUNJc2ZyV2NBEAE","ChZDSUhNMG9nS0VJQ0FnTUNRcE5UTVRREAE","ChdDSUhNMG9nS0VJQ0FnSURfNXZDZi1nRRAB","ChZDSUhNMG9nS0VJQ0FnSURIc01qLU1REAE","ChZDSUhNMG9nS0VJQ0FnSUQ3X1B2ZWRnEAE","ChdDSUhNMG9nS0VJQ0FnSUM3M3NtWWl3RRAB","ChZDSUhNMG9nS0VJQ0FnSUNMeWVPeER3EAE","ChZDSUhNMG9nS0VJQ0FnSUNMeXBuNGFREAE","ChZDSUhNMG9nS0VJQ0FnSURqbk91aGNREAE","ChdDSUhNMG9nS0VJQ0FnSUNqb1BhZnRRRRAB","ChZDSUhNMG9nS0VJQ0FnSUQ5ODVqTUR3EAE","ChZDSUhNMG9nS0VJQ0FnSUNkN096R2VREAE","ChdDSUhNMG9nS0VJQ0FnSUN0b3AyaXVnRRAB","ChZDSUhNMG9nS0VJQ0FnSUQ1cU9URVl3EAE","ChZDSUhNMG9nS0VJQ0FnSUNaamN2ck13EAE","ChdDSUhNMG9nS0VJQ0FnSURoMk5hSm5nRRAB","ChdDSUhNMG9nS0VJQ0FnSURCNnEzeXpRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNCNFBhenBBRRAB","ChdDSUhNMG9nS0VJQ0FnSUMtOVphWHFBRRAB","ChdDSUhNMG9nS0VJQ0FnSUR1d3ZmR2x3RRAB","ChdDSUhNMG9nS0VJQ0FnSUMya3VDY3VBRRAB","ChdDSUhNMG9nS0VJQ0FnSURxMDVUajNRRRAB","ChdDSUhNMG9nS0VJQ0FnSUR5bllyTGh3RRAB","ChdDSUhNMG9nS0VJQ0FnSUNjdzZDdHd3RRAB"],"key_findings":["Overall Customer Experience mentioned in 36 of 127 reviews (28.3%)","97.2% of Overall Customer Experience reviews are 4 or 5 stars","Average rating in Overall Customer Experience reviews: 4.9★"]},{"id":"kitchen-remodel","label":"Kitchen Remodel","description":"Reviews discussing kitchen remodel.","review_count":29,"positive_pct":96.6,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tVME1WRjVURmxXUlZndFdGRXRVV1pqYjFkRmJXYxAB","ChdDSUhNMG9nS0VNMkJrb2ZpdzlHMGlRRRAB","ChZDSUhNMG9nS0VNdjV5TzNfelB1MVdBEAE","ChdDSUhNMG9nS0VJQ0FnTUNZOUxfaC1nRRAB","ChZDSUhNMG9nS0VJQ0FnTUNRaG9iNlNREAE","ChZDSUhNMG9nS0VJQ0FnTUNRcE5UTVRREAE","ChdDSUhNMG9nS0VJQ0FnTURnaF96VHB3RRAB","ChZDSUhNMG9nS0VJQ0FnTUNnMWFHZmF3EAE","ChdDSUhNMG9nS0VJQ0FnTURBd3MybmdRRRAB","ChZDSUhNMG9nS0VJQ0FnSURueGNxc1JnEAE","ChZDSUhNMG9nS0VJQ0FnSUNMeXBuNGFREAE","ChZDSUhNMG9nS0VJQ0FnSUQxelBLeEN3EAE","ChZDSUhNMG9nS0VJQ0FnSUQ5ODVqTUR3EAE","ChdDSUhNMG9nS0VJQ0FnSUNka083STlRRRAB","ChdDSUhNMG9nS0VJQ0FnSUN0b3AyaXVnRRAB","ChdDSUhNMG9nS0VJQ0FnSUNaelluNzFRRRAB","ChZDSUhNMG9nS0VJQ0FnSUNabUlDc0tBEAE","ChZDSUhNMG9nS0VJQ0FnSUNKMVlxeVdBEAE","ChZDSUhNMG9nS0VJQ0FnSURoM0pPSllREAE","ChdDSUhNMG9nS0VJQ0FnSUNCc2NLMzNRRRAB","ChZDSUhNMG9nS0VJQ0FnSUMteHV6VWVnEAE","ChdDSUhNMG9nS0VJQ0FnSUQ2di15MTlBRRAB","ChZDSUhNMG9nS0VJQ0FnSUNHN2ZQTVN3EAE","ChdDSUhNMG9nS0VJQ0FnSURxMDVUajNRRRAB","ChZDSUhNMG9nS0VJQ0FnSUR5a296VUx3EAE","ChdDSUhNMG9nS0VJQ0FnSURDMXZ6aHp3RRAB","ChdDSUhNMG9nS0VJQ0FnSUQ4eTlYZndBRRAB","ChZDSUhNMG9nS0VJQ0FnSURjeVBiaUN3EAE","ChZDSUhNMG9nS0VJQ0FnSUQwazQ2dFFBEAE"],"key_findings":["Kitchen Remodel mentioned in 29 of 127 reviews (22.8%)","96.6% of Kitchen Remodel reviews are 4 or 5 stars","Average rating in Kitchen Remodel reviews: 4.8★"]},{"id":"workmanship-quality","label":"Workmanship Quality","description":"Reviews discussing workmanship quality.","review_count":28,"positive_pct":92.9,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pkQ01sZGFOM0IwTFdoR1NFaEpSMkpGVjJaclVWRRAB","Ci9DQUlRQUNvZENodHljRjlvT25kU2FHeGhVR2RWTFhoNWIxTklibTl6VG5KRWEzYxAB","Ci9DQUlRQUNvZENodHljRjlvT2psbVZYVjJZekUwY2psQ2RrTXdRbWRaUW1wUU5WRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xwb01VOW9XVjlGWmxkWVExOVdWMlpHVkVkb1prRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pCYVpGUjFhVGhhUjA1NmR6TnVWRXhtTVc0MkxWRRAB","ChZDSUhNMG9nS0VOU2g4NlRPODhpaExnEAE","ChdDSUhNMG9nS0VJQ0FnTUNZOUxfaC1nRRAB","ChdDSUhNMG9nS0VJQ0FnTUNZOU5MenNBRRAB","ChdDSUhNMG9nS0VJQ0FnTUNZdEl6OGd3RRAB","ChZDSUhNMG9nS0VJQ0FnTURvbDZ1M2R3EAE","ChdDSUhNMG9nS0VJQ0FnTUNvOW9MVnp3RRAB","ChZDSUhNMG9nS0VJQ0FnTUNvbUpDZGFREAE","ChdDSUhNMG9nS0VJQ0FnTURnaF96VHB3RRAB","ChZDSUhNMG9nS0VJQ0FnSURfb3ZyWmV3EAE","ChdDSUhNMG9nS0VJQ0FnSURQeV9PTXZRRRAB","ChZDSUhNMG9nS0VJQ0FnSURueGNxc1JnEAE","ChZDSUhNMG9nS0VJQ0FnSUQ3X1B2ZWRnEAE","ChdDSUhNMG9nS0VJQ0FnSUM3M3NtWWl3RRAB","ChdDSUhNMG9nS0VJQ0FnSURieDVqdTB3RRAB","ChdDSUhNMG9nS0VJQ0FnSUR6NzYzNi1RRRAB","ChZDSUhNMG9nS0VJQ0FnSUQ1cU9URVl3EAE","ChdDSUhNMG9nS0VJQ0FnSURlazRibTRRRRAB","ChdDSUhNMG9nS0VJQ0FnSURXdjk2dTRnRRAB","ChdDSUhNMG9nS0VJQ0FnSURtXzYta3VRRRAB","ChdDSUhNMG9nS0VJQ0FnSURxOVpyejVnRRAB"],"key_findings":["Workmanship Quality mentioned in 28 of 127 reviews (22%)","92.9% of Workmanship Quality reviews are 4 or 5 stars","Average rating in Workmanship Quality reviews: 4.7★"]},{"id":"professionalism-work-ethic","label":"Professionalism & Work Ethic","description":"Reviews discussing professionalism & work ethic.","review_count":23,"positive_pct":100,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT25NeVEyUldZbEkzVUVnd1VqUTFNWGwyYmpBMVVIYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tGbVVYb3lhV0Z6T1ZWa2JGOTJhRmQyVDNKcFNXYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xCbU1rZE1NMWR6Tm1oUk5ISk5OamxNTFZZMFJsRRAB","ChdDSUhNMG9nS0VMcnpnT1h0cE5QdXpRRRAB","ChZDSUhNMG9nS0VJQ0FnTURRcGNLRmZREAE","ChdDSUhNMG9nS0VJQ0FnTURBd3MybmdRRRAB","ChdDSUhNMG9nS0VJQ0FnSURfNXZDZi1nRRAB","ChdDSUhNMG9nS0VJQ0FnSURQXzVUM25BRRAB","ChdDSUhNMG9nS0VJQ0FnSURieDVqdTB3RRAB","ChZDSUhNMG9nS0VJQ0FnSUNiOUlyYkJnEAE","ChZDSUhNMG9nS0VJQ0FnSURqbk91aGNREAE","ChdDSUhNMG9nS0VJQ0FnSUNqb1BhZnRRRRAB","ChZDSUhNMG9nS0VJQ0FnSUQ5eUtuUlp3EAE","ChdDSUhNMG9nS0VJQ0FnSUNka083STlRRRAB","ChdDSUhNMG9nS0VJQ0FnSUQxOExyaDZRRRAB","ChdDSUhNMG9nS0VJQ0FnSURKNGJUMm9nRRAB","ChZDSUhNMG9nS0VJQ0FnSURSekoyclpBEAE","ChdDSUhNMG9nS0VJQ0FnSUR1d3ZmR2x3RRAB","ChdDSUhNMG9nS0VJQ0FnSUMya3VDY3VBRRAB","ChdDSUhNMG9nS0VJQ0FnSURtXzYta3VRRRAB","ChdDSUhNMG9nS0VJQ0FnSURHd3M3VTFRRRAB","ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE"],"key_findings":["Professionalism & Work Ethic mentioned in 23 of 127 reviews (18.1%)","100% of Professionalism & Work Ethic reviews are 4 or 5 stars","Average rating in Professionalism & Work Ethic reviews: 5★"]},{"id":"project-management-coordination","label":"Project Management & Coordination","description":"Reviews discussing project management & coordination.","review_count":18,"positive_pct":94.4,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT25NeVEyUldZbEkzVUVnd1VqUTFNWGwyYmpBMVVIYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tGbVVYb3lhV0Z6T1ZWa2JGOTJhRmQyVDNKcFNXYxAB","Ci9DQUlRQUNvZENodHljRjlvT2xwb01VOW9XVjlGWmxkWVExOVdWMlpHVkVkb1prRRAB","Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB","ChZDSUhNMG9nS0VNdjV5TzNfelB1MVdBEAE","ChdDSUhNMG9nS0VJQ0FnTUNvOW9MVnp3RRAB","ChZDSUhNMG9nS0VJQ0FnTURRcGNLRmZREAE","ChZDSUhNMG9nS0VJQ0FnSURIc01qLU1REAE","ChdDSUhNMG9nS0VJQ0FnSUM3M3NtWWl3RRAB","ChZDSUhNMG9nS0VJQ0FnSUNMeXBuNGFREAE","ChdDSUhNMG9nS0VJQ0FnSUNka083STlRRRAB","ChdDSUhNMG9nS0VJQ0FnSUQxOExyaDZRRRAB","ChZDSUhNMG9nS0VJQ0FnSUNWMExTU0NnEAE","ChZDSUhNMG9nS0VJQ0FnSUQ1cU9URVl3EAE","ChZDSUhNMG9nS0VJQ0FnSUNabUlDc0tBEAE","ChZDSUhNMG9nS0VJQ0FnSUNKMVlxeVdBEAE","ChdDSUhNMG9nS0VJQ0FnSUNCNFBhenBBRRAB","ChdDSUhNMG9nS0VJQ0FnSUQ4eTlYZndBRRAB"],"key_findings":["Project Management & Coordination mentioned in 18 of 127 reviews (14.2%)","94.4% of Project Management & Coordination reviews are 4 or 5 stars","Average rating in Project Management & Coordination reviews: 4.8★"]},{"id":"design-material-selection","label":"Design & Material Selection","description":"Reviews discussing design & material selection.","review_count":13,"positive_pct":100,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tZeVNEQnJWa0ZHYTAxNldrZ3djR3BuUWpKVGVHYxAB","Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB","ChZDSUhNMG9nS0VMNkFqdlRfcDd6YVpBEAE","ChZDSUhNMG9nS0VOTEEwcWotN1liTlZ3EAE","ChdDSUhNMG9nS0VJQ0FnTUNZdEl6OGd3RRAB","ChZDSUhNMG9nS0VJQ0FnTUNJc2ZyV2NBEAE","ChZDSUhNMG9nS0VJQ0FnTUNRaG9iNlNREAE","ChZDSUhNMG9nS0VJQ0FnTUNRcE5UTVRREAE","ChZDSUhNMG9nS0VJQ0FnSURfb3ZyWmV3EAE","ChZDSUhNMG9nS0VJQ0FnSUNaamN2ck13EAE","ChZDSUhNMG9nS0VJQ0FnSURSekoyclpBEAE","ChZDSUhNMG9nS0VJQ0FnSUNHN2ZQTVN3EAE","ChZDSUhNMG9nS0VJQ0FnSURjeVBiaUN3EAE"],"key_findings":["Design & Material Selection mentioned in 13 of 127 reviews (10.2%)","100% of Design & Material Selection reviews are 4 or 5 stars","Average rating in Design & Material Selection reviews: 4.9★"]},{"id":"communication","label":"Communication","description":"Reviews discussing communication.","review_count":13,"positive_pct":69.2,"review_ids":["ChZDSUhNMG9nS0VMYVF5TGlrMEtfMkJBEAE","ChdDSUhNMG9nS0VJQ0FnTUNZOUxfaC1nRRAB","ChZDSUhNMG9nS0VJQ0FnTURRcGNLRmZREAE","ChZDSUhNMG9nS0VJQ0FnSURfb3ZyWmV3EAE","ChdDSUhNMG9nS0VJQ0FnSUN0b3AyaXVnRRAB","ChdDSUhNMG9nS0VJQ0FnSURKNGJUMm9nRRAB","ChdDSUhNMG9nS0VJQ0FnSURob2JhbWdRRRAB","ChdDSUhNMG9nS0VJQ0FnSURoM08tcDBBRRAB","ChdDSUhNMG9nS0VJQ0FnSUQtNEtmQi1nRRAB","ChdDSUhNMG9nS0VJQ0FnSUNPaGRxUHpRRRAB","ChdDSUhNMG9nS0VJQ0FnSUQ2di15MTlBRRAB","ChdDSUhNMG9nS0VJQ0FnSURpaHFpdGd3RRAB","ChdDSUhNMG9nS0VJQ0FnSUNpN19fdzFBRRAB"],"key_findings":["Communication mentioned in 13 of 127 reviews (10.2%)","76.9% of Communication reviews are 4 or 5 stars","Average rating in Communication reviews: 3.9★"]},{"id":"scheduling-timeline","label":"Scheduling & Timeline","description":"Reviews discussing scheduling & timeline.","review_count":11,"positive_pct":81.8,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tsU2JqZDVSa2hIU25obmVrcHpRMnhuZUU1UlQxRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tVME1WRjVURmxXUlZndFdGRXRVV1pqYjFkRmJXYxAB","ChZDSUhNMG9nS0VMYVF5TGlrMEtfMkJBEAE","ChdDSUhNMG9nS0VMcnpnT1h0cE5QdXpRRRAB","ChdDSUhNMG9nS0VJQ0FnTUNZaU9mR253RRAB","ChZDSUhNMG9nS0VJQ0FnSUNiOUlyYkJnEAE","ChZDSUhNMG9nS0VJQ0FnSUQxelBLeEN3EAE","ChZDSUhNMG9nS0VJQ0FnSUNKdEwtYWNnEAE","ChZDSUhNMG9nS0VJQ0FnSUMteHV6VWVnEAE","ChdDSUhNMG9nS0VJQ0FnSUNPaGRxUHpRRRAB","ChdDSUhNMG9nS0VJQ0FnSURXdjk2dTRnRRAB"],"key_findings":["Scheduling & Timeline mentioned in 11 of 127 reviews (8.7%)","90.9% of Scheduling & Timeline reviews are 4 or 5 stars","Average rating in Scheduling & Timeline reviews: 4.5★"]},{"id":"showroom-sales-experience","label":"Showroom & Sales Experience","description":"Reviews discussing showroom & sales experience.","review_count":11,"positive_pct":100,"review_ids":["ChZDSUhNMG9nS0VOTEEwcWotN1liTlZ3EAE","ChZDSUhNMG9nS0VKZnRyWVd3LWJLa2ZREAE","ChdDSUhNMG9nS0VJQ0FnTUNRNFoyUjlRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNMd2ZETWlRRRAB","ChZDSUhNMG9nS0VJQ0FnSUQ5eUtuUlp3EAE","ChZDSUhNMG9nS0VJQ0FnSUNKMVlxeVdBEAE","ChdDSUhNMG9nS0VJQ0FnSURlazRibTRRRRAB","ChdDSUhNMG9nS0VJQ0FnSUQ2OTVIamdBRRAB","ChdDSUhNMG9nS0VJQ0FnSUNDOTc3RDZBRRAB","ChZDSUhNMG9nS0VJQ0FnSUNDdG9ENGRBEAE","ChZDSUhNMG9nS0VJQ0FnSURjdHN2M1JnEAE"],"key_findings":["Showroom & Sales Experience mentioned in 11 of 127 reviews (8.7%)","100% of Showroom & Sales Experience reviews are 4 or 5 stars","Average rating in Showroom & Sales Experience reviews: 4.9★"]},{"id":"whole-home-renovation","label":"Whole-Home Renovation","description":"Reviews discussing whole-home renovation.","review_count":8,"positive_pct":100,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2pCYVpGUjFhVGhhUjA1NmR6TnVWRXhtTVc0MkxWRRAB","ChZDSUhNMG9nS0VOU2g4NlRPODhpaExnEAE","ChdDSUhNMG9nS0VJQ0FnTUNZOU5MenNBRRAB","ChZDSUhNMG9nS0VJQ0FnTUNvbUpDZGFREAE","ChdDSUhNMG9nS0VJQ0FnSURoM08tcDBBRRAB","ChdDSUhNMG9nS0VJQ0FnSURCNnEzeXpRRRAB","ChdDSUhNMG9nS0VJQ0FnSUQ2di15MTlBRRAB","ChZDSUhNMG9nS0VJQ0FnSUR5MTQ3eGJBEAE"],"key_findings":["Whole-Home Renovation mentioned in 8 of 127 reviews (6.3%)","100% of Whole-Home Renovation reviews are 4 or 5 stars","Average rating in Whole-Home Renovation reviews: 5★"]},{"id":"cabinet-countertop-installation","label":"Cabinet & Countertop Installation","description":"Reviews discussing cabinet & countertop installation.","review_count":8,"positive_pct":87.5,"review_ids":["ChZDSUhNMG9nS0VJQ0FnSUQxelBLeEN3EAE","ChZDSUhNMG9nS0VJQ0FnSUQ5ODVqTUR3EAE","ChdDSUhNMG9nS0VJQ0FnSUQxOExyaDZRRRAB","ChdDSUhNMG9nS0VJQ0FnSUQ1LW9haGhRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNaelluNzFRRRAB","ChZDSUhNMG9nS0VJQ0FnSURoM0pPSllREAE","ChZDSUhNMG9nS0VJQ0FnSUR5a296VUx3EAE","ChZDSUhNMG9nS0VJQ0FnSUQwazQ2dFFBEAE"],"key_findings":["Cabinet & Countertop Installation mentioned in 8 of 127 reviews (6.3%)","87.5% of Cabinet & Countertop Installation reviews are 4 or 5 stars","Average rating in Cabinet & Countertop Installation reviews: 4.4★"]},{"id":"problem-resolution","label":"Problem Resolution","description":"Reviews discussing problem resolution.","review_count":7,"positive_pct":57.1,"review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","ChZDSUhNMG9nS0VOU2g4NlRPODhpaExnEAE","ChZDSUhNMG9nS0VJQ0FnSUNMeWVPeER3EAE","ChdDSUhNMG9nS0VJQ0FnSUNMOGNtRHZnRRAB","ChdDSUhNMG9nS0VJQ0FnSUQtNEtmQi1nRRAB","ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE"],"key_findings":["Problem Resolution mentioned in 7 of 127 reviews (5.5%)","57.1% of Problem Resolution reviews are 4 or 5 stars","Average rating in Problem Resolution reviews: 3.4★"]},{"id":"pricing-budget","label":"Pricing & Budget","description":"Reviews discussing pricing & budget.","review_count":6,"positive_pct":83.3,"review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2psbVZYVjJZekUwY2psQ2RrTXdRbWRaUW1wUU5WRRAB","ChdDSUhNMG9nS0VJQ0FnTUNRNFoyUjlRRRAB","ChdDSUhNMG9nS0VJQ0FnSURQeV9PTXZRRRAB","ChdDSUhNMG9nS0VJQ0FnSURieDVqdTB3RRAB","ChdDSUhNMG9nS0VJQ0FnSURob2JhbWdRRRAB","ChdDSUhNMG9nS0VJQ0FnSUMtOVphWHFBRRAB"],"key_findings":["Pricing & Budget mentioned in 6 of 127 reviews (4.7%)","83.3% of Pricing & Budget reviews are 4 or 5 stars","Average rating in Pricing & Budget reviews: 4.3★"]},{"id":"communication-issues","label":"Communication Issues","description":"Reviews discussing communication issues.","review_count":5,"positive_pct":20,"review_ids":["ChZDSUhNMG9nS0VJQ0FnTUNnMWFHZmF3EAE","ChdDSUhNMG9nS0VJQ0FnSUNMOGNtRHZnRRAB","ChZDSUhNMG9nS0VJQ0FnSUNWMExTU0NnEAE","ChdDSUhNMG9nS0VJQ0FnSURob2JhbWdRRRAB","ChZDSUhNMG9nS0VJQ0FnSURLcjlTcFlREAE"],"key_findings":["Communication Issues mentioned in 5 of 127 reviews (3.9%)","20% of Communication Issues reviews are 4 or 5 stars","Average rating in Communication Issues reviews: 2★"]},{"id":"flooring-tile-installation","label":"Flooring & Tile Installation","description":"Reviews discussing flooring & tile installation.","review_count":5,"positive_pct":100,"review_ids":["ChZDSUhNMG9nS0VJQ0FnSUNkN096R2VREAE","ChdDSUhNMG9nS0VJQ0FnSUQ1LW9haGhRRRAB","ChdDSUhNMG9nS0VJQ0FnSURoMk5hSm5nRRAB","ChdDSUhNMG9nS0VJQ0FnSURCNnEzeXpRRRAB","ChdDSUhNMG9nS0VJQ0FnSUNCc2NLMzNRRRAB"],"key_findings":["Flooring & Tile Installation mentioned in 5 of 127 reviews (3.9%)","100% of Flooring & Tile Installation reviews are 4 or 5 stars","Average rating in Flooring & Tile Installation reviews: 4.8★"]}],"temporal":{"monthly":[{"month":"2026-05","review_count":8,"average_rating":4.5,"sentiment_score":0.71},{"month":"2026-04","review_count":1,"average_rating":5,"sentiment_score":0.95},{"month":"2026-02","review_count":1,"average_rating":5,"sentiment_score":0.97},{"month":"2026-01","review_count":1,"average_rating":5,"sentiment_score":0.85},{"month":"2025-11","review_count":1,"average_rating":5,"sentiment_score":0.97},{"month":"2025-08","review_count":1,"average_rating":5,"sentiment_score":0.92},{"month":"2025-07","review_count":4,"average_rating":5,"sentiment_score":0.92},{"month":"2025-06","review_count":3,"average_rating":5,"sentiment_score":0.89},{"month":"2025-05","review_count":8,"average_rating":4.9,"sentiment_score":0.82},{"month":"2025-04","review_count":5,"average_rating":5,"sentiment_score":0.92},{"month":"2025-03","review_count":4,"average_rating":5,"sentiment_score":0.87},{"month":"2025-02","review_count":5,"average_rating":4.8,"sentiment_score":0.89},{"month":"2025-01","review_count":2,"average_rating":5,"sentiment_score":0.94},{"month":"2024-12","review_count":2,"average_rating":5,"sentiment_score":0.91},{"month":"2024-10","review_count":1,"average_rating":5,"sentiment_score":0.95},{"month":"2024-09","review_count":1,"average_rating":5,"sentiment_score":0.98},{"month":"2024-08","review_count":3,"average_rating":5,"sentiment_score":0.95},{"month":"2024-07","review_count":2,"average_rating":5,"sentiment_score":0.99},{"month":"2024-06","review_count":5,"average_rating":3.8,"sentiment_score":0.21},{"month":"2024-04","review_count":4,"average_rating":5,"sentiment_score":0.96},{"month":"2024-03","review_count":2,"average_rating":5,"sentiment_score":0.98},{"month":"2024-02","review_count":2,"average_rating":5,"sentiment_score":0.94},{"month":"2024-01","review_count":2,"average_rating":5,"sentiment_score":0.96},{"month":"2023-12","review_count":1,"average_rating":1,"sentiment_score":-0.92},{"month":"2023-10","review_count":2,"average_rating":4.5,"sentiment_score":0.88},{"month":"2023-09","review_count":3,"average_rating":5,"sentiment_score":0.95},{"month":"2023-07","review_count":2,"average_rating":5,"sentiment_score":0.94},{"month":"2023-06","review_count":1,"average_rating":5,"sentiment_score":0.95},{"month":"2023-04","review_count":1,"average_rating":5,"sentiment_score":0.98},{"month":"2023-03","review_count":4,"average_rating":4,"sentiment_score":0.48},{"month":"2023-02","review_count":2,"average_rating":3,"sentiment_score":-0.04},{"month":"2023-01","review_count":2,"average_rating":3,"sentiment_score":-0.03},{"month":"2022-12","review_count":2,"average_rating":5,"sentiment_score":0.96},{"month":"2022-11","review_count":3,"average_rating":4.7,"sentiment_score":0.9},{"month":"2022-08","review_count":1,"average_rating":5,"sentiment_score":0.95},{"month":"2022-06","review_count":1,"average_rating":5,"sentiment_score":0.95},{"month":"2022-04","review_count":2,"average_rating":3,"sentiment_score":-0.02},{"month":"2022-03","review_count":1,"average_rating":4,"sentiment_score":0.85},{"month":"2022-01","review_count":1,"average_rating":5,"sentiment_score":0.85},{"month":"2021-11","review_count":4,"average_rating":4.5,"sentiment_score":0.79},{"month":"2021-10","review_count":1,"average_rating":5,"sentiment_score":0.7},{"month":"2021-07","review_count":2,"average_rating":5,"sentiment_score":0.96},{"month":"2021-05","review_count":1,"average_rating":1,"sentiment_score":-0.95},{"month":"2021-03","review_count":3,"average_rating":5,"sentiment_score":0.83},{"month":"2021-01","review_count":1,"average_rating":1,"sentiment_score":-1},{"month":"2020-12","review_count":1,"average_rating":1,"sentiment_score":-0.75},{"month":"2020-11","review_count":1,"average_rating":1,"sentiment_score":-0.85},{"month":"2020-10","review_count":1,"average_rating":5,"sentiment_score":1},{"month":"2020-09","review_count":3,"average_rating":4.7,"sentiment_score":0.8},{"month":"2020-08","review_count":1,"average_rating":4,"sentiment_score":0.75},{"month":"2020-07","review_count":1,"average_rating":5,"sentiment_score":0.88},{"month":"2020-06","review_count":1,"average_rating":5,"sentiment_score":0.95},{"month":"2020-05","review_count":2,"average_rating":5,"sentiment_score":0.97},{"month":"2020-03","review_count":1,"average_rating":5,"sentiment_score":0.92},{"month":"2020-01","review_count":1,"average_rating":5,"sentiment_score":0.97},{"month":"2019-12","review_count":2,"average_rating":3,"sentiment_score":0},{"month":"2019-11","review_count":1,"average_rating":1,"sentiment_score":-0.95},{"month":"2019-10","review_count":2,"average_rating":5,"sentiment_score":0.84}],"trend":"stable"},"per_review":{"ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB":{"sentiment":"negative","sentiment_score":-0.97,"aspects_mentioned":["technical_knowledge","professionalism","punctuality","cleanliness","problem_resolution","pricing"],"entities":{"technicians":[],"services":["bathroom-remodel","tile-installation","fixture-installation"],"problems":["wrong-tile-colors-mixed-up-on-walls-and-floor","tiles-grouted-before-mastic-dried","toilet-connected-to-hot-water-line","used-damaged-mirror-provided","no-credit-issued-for-returned-uninstalled-items","subcontractors-performing-shoddy-cleanup-work"]},"one_line_summary":"Customer paid over $50,000 for two bathroom remodels and experienced severely poor workmanship, unreliable subcontractors, and unresolved billing issues.","key_phrases":["did not even let the tiles mastic dry before he applied the grout","connected my toilet to hot water","never received credit for them in my final payment","avoid the stress, shoddy workmanship"]},"Ci9DQUlRQUNvZENodHljRjlvT2pkQ01sZGFOM0IwTFdoR1NFaEpSMkpGVjJaclVWRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["bathroom-remodel"],"problems":[]},"one_line_summary":"Customer is highly impressed with the quality and professionalism of their new bathroom remodel, giving a 10/10 recommendation.","key_phrases":["above and beyond","high quality workmanship","taking pride in their work","Love the new bathroom"]},"Ci9DQUlRQUNvZENodHljRjlvT2xOWFdWSkRkMHgzTFRreE4wYzNWQzF3UlRCUlVsRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["master-bath-shower-remodel"],"problems":[]},"one_line_summary":"Customer highly praises AP Advanced Construction for an outstanding master bath shower remodel and recommends them for any remodel work.","key_phrases":["OUTSTANDING job","master bath shower remodel","would recommend Advanced to anyone","considering remodel work"]},"Ci9DQUlRQUNvZENodHljRjlvT2tZeVNEQnJWa0ZHYTAxNldrZ3djR3BuUWpKVGVHYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["bathroom-remodeling"],"problems":[]},"one_line_summary":"Customer highly recommends AP Advanced Construction after having two bathrooms remodeled with great design plans.","key_phrases":["Outstanding job","Two bathrooms remodeled","Great design plans","highly recommend them"]},"Ci9DQUlRQUNvZENodHljRjlvT25kU2FHeGhVR2RWTFhoNWIxTklibTl6VG5KRWEzYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["general-contracting"],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction for excellent work and service.","key_phrases":["Excellent work","excellent service"]},"Ci9DQUlRQUNvZENodHljRjlvT2psbVZYVjJZekUwY2psQ2RrTXdRbWRaUW1wUU5WRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing","professionalism","technical_knowledge","communication"],"entities":{"technicians":[],"services":["bathroom-renovation"],"problems":[]},"one_line_summary":"Customer praises excellent craftsmanship, smooth bathroom renovation process, and a pleasant discount, awarding a solid 5 stars.","key_phrases":["excellent craftsmen","went quickly and without nerves","small discount in the calculation","solid 5 stars"]},"Ci9DQUlRQUNvZENodHljRjlvT25NeVEyUldZbEkzVUVnd1VqUTFNWGwyYmpBMVVIYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","communication","problem_resolution"],"entities":{"technicians":["Krista","Gerald"],"services":["shower-remodel"],"problems":[]},"one_line_summary":"Customer is completely satisfied with AP Construction's shower remodel, praising staff member Krista and project manager Gerald for a smooth experience from start to finish.","key_phrases":["great from the start to the finish","completely satisfied","did a great job","would recommend them to everyone"]},"Ci9DQUlRQUNvZENodHljRjlvT2tGbVVYb3lhV0Z6T1ZWa2JGOTJhRmQyVDNKcFNXYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","scheduling"],"entities":{"technicians":[],"services":["master-bathroom-remodel"],"problems":[]},"one_line_summary":"Customer praised AP Advanced Construction for seamlessly coordinating a full master bathroom remodel with a professional team from planning through construction.","key_phrases":["1 stop shop","coordinated everything","from the planning to the construction were professional","use them for future renovation projects"]},"Ci9DQUlRQUNvZENodHljRjlvT2tsU2JqZDVSa2hIU25obmVrcHpRMnhuZUU1UlQxRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","scheduling"],"entities":{"technicians":[],"services":["bathroom-remodeling"],"problems":[]},"one_line_summary":"Customer is highly satisfied with their bathroom remodel, praising clear communication and on-schedule completion.","key_phrases":["Communication was clear","work was done on schedule","Everything turned out beautiful","definitely be back for our next project"]},"Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","punctuality","cleanliness","scheduling","pricing","technical_knowledge","problem_resolution","professionalism"],"entities":{"technicians":["Heyaw"],"services":["bathroom-remodel","waterproofing","permitting","moisture-damage-repair"],"problems":["moisture-damage-behind-old-shower"]},"one_line_summary":"Customer praises AP Advanced Construction for a thorough full bathroom remodel, highlighting timely arrival, cleanliness, transparent pricing, and proper repair of hidden moisture damage.","key_phrases":["could not be happier","fixed it properly instead of covering it up","No surprise costs. No pressure.","built correctly and up to code"]},"Ci9DQUlRQUNvZENodHljRjlvT2xwb01VOW9XVjlGWmxkWVExOVdWMlpHVkVkb1prRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","courtesy","technical_knowledge"],"entities":{"technicians":[],"services":["bathroom-remodel"],"problems":[]},"one_line_summary":"Customer reports a smooth bathroom remodel with a well-documented process and courteous, competent team.","key_phrases":["detailed process documented upfront","bath remodel progressed well","courteous and competent","Everyone at AP and the craftsman"]},"Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","courtesy","punctuality","technical_knowledge"],"entities":{"technicians":["Keith","Simon"],"services":["bathroom-remodel"],"problems":[]},"one_line_summary":"Keith and Simon led a skilled, friendly, and prompt team that delivered a phenomenal bathroom remodel.","key_phrases":["went over and above","fantastic job","friendly, polite, prompt and very skilled","phenomenal job"]},"Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing","professionalism","technical_knowledge","cleanliness","responsiveness","communication"],"entities":{"technicians":["Heyaw","Gerard","Deane"],"services":["bathroom-remodeling","material-selection","showroom-consultation"],"problems":[]},"one_line_summary":"Customer is highly satisfied with AP Advanced Construction's bathroom remodel, praising personal attention from leadership, detail-oriented work, daily cleanup, and responsive office support despite higher pricing.","key_phrases":["higher than other contractors","personal attention to our project","great attention to every detail","cleaned up after their work on a daily basis"]},"Ci9DQUlRQUNvZENodHljRjlvT2xCbU1rZE1NMWR6Tm1oUk5ISk5OamxNTFZZMFJsRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["bathroom-remodel","shower-remodel"],"problems":[]},"one_line_summary":"Customer highly recommends AP Advanced Construction for a professional and efficient master bathroom shower remodel.","key_phrases":["very professional, efficient and easy to work with","master bathroom shower remodel","highly recommend them"]},"Ci9DQUlRQUNvZENodHljRjlvT2pCYVpGUjFhVGhhUjA1NmR6TnVWRXhtTVc0MkxWRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["window-replacement"],"problems":["old-builder-grade-windows"]},"one_line_summary":"Customer is highly satisfied with AP Advanced Construction's window replacement work on their townhome, replacing old builder-grade windows.","key_phrases":["excellent job","replace our existing old, builder grade windows","highly recommend them without reservation","very good service"]},"Ci9DQUlRQUNvZENodHljRjlvT2tVME1WRjVURmxXUlZndFdGRXRVV1pqYjFkRmJXYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","communication","professionalism","scheduling"],"entities":{"technicians":["Keith"],"services":["kitchen-remodel"],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction for completing their kitchen remodel on time and providing attentive, hands-on service throughout the entire process.","key_phrases":["completed on time","like we were their only customer","with us every step of the way","on the job daily"]},"Ci9DQUlRQUNvZENodHljRjlvT21wNWVGUldOVlJIYTJzM1lWaEpiR2hhTWpsVE5sRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the owner for genuinely caring about customers and gives a strong recommendation.","key_phrases":["truly cares about his customers","I recommend"]},"ChZDSUhNMG9nS0VMNkFqdlRfcDd6YVpBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication","professionalism"],"entities":{"technicians":[],"services":["master-bathroom-remodel"],"problems":[]},"one_line_summary":"Customer is very happy with her new master bathroom, praising the team's guidance and the use of 3D photos throughout the process.","key_phrases":["turned it into reality","helped guide me through the process without too much stress","especially like the 3d photos","very happy with my new master bathroom"]},"ChdDSUhNMG9nS0VNMkJrb2ZpdzlHMGlRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication","professionalism"],"entities":{"technicians":[],"services":["kitchen-remodel"],"problems":["outdated-kitchen-from-the-1970s"]},"one_line_summary":"Customer with a 1970s kitchen is thrilled with AP Advanced Construction's collaborative approach and the result of her new kitchen remodel.","key_phrases":["built in the 70's","harvest yellow stove","worked with me and made sure I was satisfied","love my new kitchen"]},"ChZDSUhNMG9nS0VNdjV5TzNfelB1MVdBEAE":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["problem_resolution","professionalism"],"entities":{"technicians":["Eddie"],"services":["kitchen-island-construction"],"problems":[]},"one_line_summary":"Customer is very satisfied with Eddie and his crew's work building a new kitchen island, praising their ability to deliver a seamless result despite minor construction hiccups.","key_phrases":["build an entirely new island","a few hiccups along the way","ensured a seamless result","definitely use them again"]},"ChZDSUhNMG9nS0VMYVF5TGlrMEtfMkJBEAE":{"sentiment":"neutral","sentiment_score":0.1,"aspects_mentioned":["communication","courtesy","scheduling"],"entities":{"technicians":["Eddie"],"services":["general-contracting"],"problems":["insufficient-advance-notice-and-planning-communication-throughout-the-project"]},"one_line_summary":"The reviewer found Eddie friendly but felt the project lacked adequate planning, advance notice, and communication, suggesting a project management app could help.","key_phrases":["very friendly","higher expectation of the needed planning","advance notice we'd get at various points","introduction of a project management app"]},"ChZDSUhNMG9nS0VOTEEwcWotN1liTlZ3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["showroom-visit","remodeling-consultation"],"problems":[]},"one_line_summary":"Customer loves the showroom displays and highly recommends AP Advanced Construction to anyone planning a remodel.","key_phrases":["Absolutely love this showroom","displays are beautiful","gave me so many great ideas","Highly recommend to anyone planning a remodel"]},"ChZDSUhNMG9nS0VOU2g4NlRPODhpaExnEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["problem_resolution","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["home-addition","living-space-expansion"],"problems":["construction-hiccups-during-project"]},"one_line_summary":"Customer is highly satisfied with an 8x20 living space addition that blended seamlessly with the original home, with any hiccups resolved fairly and promptly.","key_phrases":["overall project turned out amazing","can't tell it wasn't built as a part of the original house","rectified fairly and promptly","highly recommend"]},"ChZDSUhNMG9nS0VKZnRyWVd3LWJLa2ZREAE":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":["showroom-consultation"],"problems":[]},"one_line_summary":"Customer was impressed by AP Advanced Construction's thoughtfully designed showroom and welcoming, helpful team.","key_phrases":["blown away by their showroom","thoughtfully designed to show customers different options","very welcoming and helpful"]},"ChdDSUhNMG9nS0VMcnpnT1h0cE5QdXpRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised the workers for being professional, personable, and polite, with work completed in a timely manner.","key_phrases":["very professional, personal and polite","done in a timely manner"]},"ChdDSUhNMG9nS0VJQ0FnTUNZOUxfaC1nRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","communication","punctuality","responsiveness","problem_resolution"],"entities":{"technicians":[],"services":["kitchen-renovation"],"problems":["plan-changes","material-delays"]},"one_line_summary":"Customer had an excellent kitchen renovation experience with AP Advanced Construction, praising their professionalism, communication, and ability to manage delays while keeping her informed.","key_phrases":["attentive to every detail","final result exceed my expectations","kept me informed","respecting my time"]},"ChdDSUhNMG9nS0VJQ0FnTUNZOU5MenNBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["home-remodeling"],"problems":[]},"one_line_summary":"Reviewer praises AP Advanced Construction for their exceptional craftsmanship and personalized approach to reimagining homes.","key_phrases":["truly excels in reimagining homes","top-tier craftsmanship and personalized service","every home should express the personality and dreams of its owner","impressive commitment"]},"ChdDSUhNMG9nS0VJQ0FnTUNZdEl6OGd3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge"],"entities":{"technicians":[],"services":["general-construction"],"problems":[]},"one_line_summary":"Customer highly praises AP Advanced Construction for their innovative designs and quality craftsmanship, expressing enthusiastic satisfaction.","key_phrases":["innovative designs","quality craftsmenship","excelled in everyway","cannot praise enough"]},"ChdDSUhNMG9nS0VJQ0FnTUNZaU9mR253RRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["responsiveness"],"entities":{"technicians":[],"services":["general-contracting"],"problems":[]},"one_line_summary":"Customer praised AP Advanced Construction for providing great and fast service.","key_phrases":["Great Fast Service"]},"ChZDSUhNMG9nS0VJQ0FnTURvbDZ1M2R3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["bathroom-renovation"],"problems":[]},"one_line_summary":"Customer had a fantastic experience hiring AP Advanced Construction for a bathroom renovation.","key_phrases":["renovate my bathroom","work was fantastic","everything was the best it could be"]},"ChdDSUhNMG9nS0VJQ0FnTUNvOW9MVnp3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","communication","technical_knowledge","punctuality","cleanliness","scheduling","courtesy"],"entities":{"technicians":["Benny","Gerard"],"services":["master-bathroom-shower-renovation","tile-installation","plumbing","glass-installation"],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction for a beautifully executed master bathroom shower renovation completed on time and with great professionalism.","key_phrases":["classify Benny's project team as craftsmen","each day they were on time","great selection and we were able to easily select our materials","absolutely love our beautiful new shower"]},"ChZDSUhNMG9nS0VJQ0FnTUNvbUpDZGFREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["whole-home-remodel"],"problems":[]},"one_line_summary":"Customer is highly pleased with AP Advanced Construction's complete home remodel, praising the professionalism and expertise of all contractors involved.","key_phrases":["completely remodel and looks so different","professional and have the expertise","You won't regret that you called them","careful consideration we picked AP Advanced Construction"]},"ChZDSUhNMG9nS0VJQ0FnTUNJc2ZyV2NBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","professionalism","problem_resolution","responsiveness"],"entities":{"technicians":["Deanne"],"services":["home-renovation","material-selection","showroom-consultation"],"problems":[]},"one_line_summary":"Customer praises material manager Deanne for her availability, guidance, and support throughout a successful home renovation project.","key_phrases":["impressed with quality materials offered","always available to answer questions","completed our reno beautifully","peace of mind she gave us"]},"ChZDSUhNMG9nS0VJQ0FnTURRcGNLRmZREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","problem_resolution","cleanliness","professionalism"],"entities":{"technicians":[],"services":["general-contracting"],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction for excellent communication, cleanliness, prompt concern resolution, and highly professional staff across sales, project management, and office roles.","key_phrases":["Fantastic communication","work done as proposed","concerns promptly addressed","work area always cleaned up at day's end"]},"ChdDSUhNMG9nS0VJQ0FnTUNRNFoyUjlRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["pricing","scheduling"],"entities":{"technicians":[],"services":["showroom-selection","remodeling"],"problems":[]},"one_line_summary":"Customer was satisfied with the showroom selections and appreciated the project being completed on time and within budget.","key_phrases":["enjoyed the selections provided in the showroom","completed per budget and on time","enjoyed the experience"]},"ChZDSUhNMG9nS0VJQ0FnTUNRaG9iNlNREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","communication","pricing"],"entities":{"technicians":[],"services":["kitchen-remodeling","bathroom-remodeling"],"problems":["no-idea-what-design-choices-to-make","budget-constraints"]},"one_line_summary":"Customer praises AP Advanced Construction for high-quality craftsmanship, timeless design, and budget-friendly guidance on kitchen and bathroom projects.","key_phrases":["high quality craftsmanship","timeless updates","great design help","worked with me in my budget"]},"ChZDSUhNMG9nS0VJQ0FnTUNRcE5UTVRREAE":{"sentiment":"positive","sentiment_score":0.75,"aspects_mentioned":["courtesy","professionalism"],"entities":{"technicians":[],"services":["kitchen-remodeling","bathroom-remodeling"],"problems":[]},"one_line_summary":"Customer found the team friendly and capable, praising their wide selection of kitchen and bath designs.","key_phrases":["Friendly folks","got the job done as expected","great selection of designs","kitchen and bath needs"]},"ChdDSUhNMG9nS0VJQ0FnTURnaF96VHB3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","communication"],"entities":{"technicians":[],"services":["kitchen-renovation","bathroom-renovation"],"problems":[]},"one_line_summary":"Customer highly recommends AP Advanced Construction for their professional, efficient, and high-quality kitchen and bathroom renovation work in Jacksonville.","key_phrases":["excellent job","professional, efficient","quality of their work was top-notch","Great communication"]},"ChZDSUhNMG9nS0VJQ0FnTURnNDhiMkNBEAE":{"sentiment":"positive","sentiment_score":1,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"5-star rating with no written review.","key_phrases":[]},"ChdDSUhNMG9nS0VJQ0FnTURna3VXYTh3RRAB":{"sentiment":"positive","sentiment_score":1,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"5-star rating with no written review.","key_phrases":[]},"ChZDSUhNMG9nS0VJQ0FnTUNnMWFHZmF3EAE":{"sentiment":"positive","sentiment_score":0.55,"aspects_mentioned":["problem_resolution","responsiveness","scheduling","professionalism"],"entities":{"technicians":[],"services":["master-bath-remodel","guest-bath-remodel","kitchen-remodel","countertop-installation","cabinet-installation"],"problems":["countertop-delivery-rescheduled-multiple-times","cabinet-and-baseboard-finish-work-required-multiple-corrections","imperfect-details-remaining-after-project-completion"]},"one_line_summary":"Customer is happy with the final results of three remodel projects but notes repeated scheduling and finish-work issues with subcontractors, though AP consistently addressed corrections.","key_phrases":["stood behind their work","countertop delivery had to be rescheduled two or three times","finish work for cabinets and baseboards needed correction","ultimately beautiful"]},"ChdDSUhNMG9nS0VJQ0FnTURBd3MybmdRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Gerard"],"services":["kitchen-remodel"],"problems":[]},"one_line_summary":"Customer is thrilled with their new kitchen, praising Gerard and his crew for an amazing job.","key_phrases":["love our new kitchen","Gerard and crew did an AMAZING job"]},"ChdDSUhNMG9nS0VJQ0FnSURfNXZDZi1nRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","cleanliness"],"entities":{"technicians":[],"services":["general-contracting"],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction for their professionalism, delivering on promises, and thorough cleanup, and would hire them again.","key_phrases":["very professional","delivered everything as promised","very good at cleaning up","definitely use them again"]},"ChZDSUhNMG9nS0VJQ0FnSURfb3ZyWmV3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism","communication"],"entities":{"technicians":[],"services":["remodeling","design"],"problems":[]},"one_line_summary":"Customer is very happy with AP Advanced Construction's timely, professional service, great communication, and design that exceeded expectations.","key_phrases":["Timely Professional and great result","Communication was great","Design was good","expectations exceeded"]},"ChdDSUhNMG9nS0VJQ0FnSURQXzVUM25BRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Eddie","Keith"],"services":["handicapped-bathroom-remodel"],"problems":["need-for-handicap-accessible-bathroom"]},"one_line_summary":"Customer praises the entire team for an outstanding handicapped bathroom remodel for her father.","key_phrases":["amazing from start to Finish","love my dad's new remodel handicapped bathroom","Thank you Eddie and Keith and the girls and staff"]},"ChdDSUhNMG9nS0VJQ0FnSURQeV9PTXZRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","pricing","technical_knowledge"],"entities":{"technicians":[],"services":["bathroom-remodel"],"problems":[]},"one_line_summary":"Customer had a total bathroom remodel completed on time, within budget, and with quality results.","key_phrases":["total bathroom remodel","done on time and budget","quality work"]},"ChZDSUhNMG9nS0VJQ0FnSURueGNxc1JnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Eddy","Keith","Deane"],"services":["kitchen-remodel"],"problems":[]},"one_line_summary":"Customer praises Eddy, Keith, Deane, and the entire team for their careful work delivering a beautiful kitchen.","key_phrases":["great to work with","entire team worked carefully","beautiful kitchen in place"]},"ChZDSUhNMG9nS0VJQ0FnSURIc01qLU1REAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","communication","punctuality","cleanliness","courtesy"],"entities":{"technicians":["Eddie"],"services":["bathroom-remodel","kitchen-remodel"],"problems":[]},"one_line_summary":"Paula had an outstanding guest bathroom remodel experience with AP Advanced Construction, praising the entire team's professionalism, communication, punctuality, and cleanliness.","key_phrases":["easy process from start to finish with exceptional ending results","kept you informed every step of the way","courteous & kind, always on time","would give ten stars if I could"]},"ChZDSUhNMG9nS0VJQ0FnSUQ3X1B2ZWRnEAE":{"sentiment":"positive","sentiment_score":0.99,"aspects_mentioned":["professionalism","communication","technical_knowledge","punctuality","courtesy","cleanliness"],"entities":{"technicians":[],"services":["shower-remodel","bathroom-remodel"],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction for a stunning, stress-free shower remodel marked by professionalism, precision craftsmanship, and excellent communication.","key_phrases":["transformed my bathroom into a spa-like retreat","attention to detail and quality of work exceeded my expectations","stress-free and enjoyable","dedication to excellence and customer satisfaction is truly unmatched"]},"ChdDSUhNMG9nS0VJQ0FnSUM3M3NtWWl3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["general-contracting"],"problems":[]},"one_line_summary":"A repeat customer praises AP Advanced Construction's team for consistently delivering quality work with nothing to complain about.","key_phrases":["working together quite a bit","nothing to complain about","eye for Quality Work"]},"ChdDSUhNMG9nS0VJQ0FnSURieDVqdTB3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","professionalism","pricing","cleanliness"],"entities":{"technicians":[],"services":["general-contracting"],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction for courteous, professional, high-quality work at a great price with excellent cleanliness.","key_phrases":["very courteous professional quality work","at a great price","very clean","would call these guys anytime"]},"ChZDSUhNMG9nS0VJQ0FnSUNiOUlyYkJnEAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["responsiveness","professionalism","punctuality","problem_resolution"],"entities":{"technicians":["Benny","Eddie"],"services":["bathroom-remodel"],"problems":[]},"one_line_summary":"Customer is thrilled with two bathroom remodels completed ahead of schedule by Benny, Eddie, and the crew, praising their responsiveness and dedication.","key_phrases":["extremely responsive to my last minute requests","completed before the agreed upon end date","went above and beyond","Five stars is not enough"]},"ChdDSUhNMG9nS0VJQ0FnSURybVlLemdnRRAB":{"sentiment":"positive","sentiment_score":1,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"5-star rating with no written review.","key_phrases":[]},"ChZDSUhNMG9nS0VJQ0FnSUNMeWVPeER3EAE":{"sentiment":"negative","sentiment_score":-0.92,"aspects_mentioned":["technical_knowledge","problem_resolution","professionalism"],"entities":{"technicians":[],"services":["bathroom-remodel","plumbing"],"problems":["water-leaks-after-bathroom-remodel","plumbing-not-up-to-code","warranty-dispute","pressure-to-remove-negative-review"]},"one_line_summary":"Customer reports post-remodel water leaks, a warranty dispute resolved only after removing a review, and plumbing now found not up to code during a home sale inspection.","key_phrases":["water leaks 3 months after our bathroom remodel","refused to fix it even though it was under warranty","told to take down the review and they would fix it","plumbing not being up to code on the inspection"]},"ChdDSUhNMG9nS0VJQ0FnSUNMOGNtRHZnRRAB":{"sentiment":"negative","sentiment_score":-0.65,"aspects_mentioned":["communication","problem_resolution","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["bathroom-remodel","vanity-replacement","countertop-installation","cabinet-installation","shower-hardware-replacement"],"problems":["backsplash-wrong-thickness","countertop-delivered-with-wrong-basin-shape","cabinet-door-wrong-color","tower-side-panels-delivered-with-scratches","trim-kit-required-three-changes-to-fit-existing-shower-hardware","sporadic-and-untimely-communication"]},"one_line_summary":"Customer reports multiple material and order errors during a master bathroom vanity remodel, compounded by poor communication from AP Advanced Construction.","key_phrases":["end product is nice","process of getting there was very disappointing","Communication from AP Advanced was sporadic and not very timely","We would not use AP Advanced again"]},"ChdDSUhNMG9nS0VJQ0FnSUNMd2ZETWlRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["bathroom-remodel"],"problems":[]},"one_line_summary":"Customer had a great overall experience with their bathroom remodel and appreciated the beautiful showroom for selecting colors and designs.","key_phrases":["great experience","bathroom remodel","beautiful showroom","easy to pick out colors and designs"]},"ChZDSUhNMG9nS0VJQ0FnSUNMeXBuNGFREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","courtesy","communication","responsiveness","scheduling"],"entities":{"technicians":["Eddie"],"services":["kitchen-renovation"],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction for their professionalism, communication, and a kitchen renovation that exceeded expectations, highlighting project manager Eddie's attentiveness.","key_phrases":["far exceeded our expectations","always kept us informed of the schedule","immediately addressed any of our concerns","Great company to work with"]},"ChdDSUhNMG9nS0VJQ0FnSUR6NzYzNi1RRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["general-construction"],"problems":[]},"one_line_summary":"Customer expresses brief but positive satisfaction with the work completed by AP Advanced Construction.","key_phrases":["Great job","thank you"]},"ChZDSUhNMG9nS0VJQ0FnSURqbk91aGNREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication","courtesy","professionalism"],"entities":{"technicians":["Renee"],"services":["general-contracting"],"problems":[]},"one_line_summary":"Customer praises Renee and the team for outstanding, easy-to-work-with customer service.","key_phrases":["very helpful & easy to talk to","outstanding customer service","very happy to work with the team"]},"ChdDSUhNMG9nS0VJQ0FnSUNqdjdqYl9BRRAB":{"sentiment":"positive","sentiment_score":1,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"5-star rating with no written review.","key_phrases":[]},"ChZDSUhNMG9nS0VJQ0FnSUQxelBLeEN3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["kitchen-remodel","cabinet-installation","electrical-work"],"problems":[]},"one_line_summary":"Customer highly recommends AP Advanced Construction after a successful full kitchen remodel covering cabinets, electrical, and finishing touches.","key_phrases":["excellent and well done job","from cabinets, electrical to finishing touches","Everyone did a splendid job, start to finish","HIGHLY recommend this company"]},"ChdDSUhNMG9nS0VJQ0FnSUNqb1BhZnRRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","punctuality","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["general-contracting"],"problems":[]},"one_line_summary":"Customer found AP Advanced Construction through a recommendation and was highly impressed by the courteous, timely, and skilled managers and crew.","key_phrases":["exceeded our expectations","courteous, timely, and obviously very good at their work","would not hesitate to use them again","recommendation from a friend"]},"ChZDSUhNMG9nS0VJQ0FnSUQ5ODVqTUR3EAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["communication","professionalism","courtesy","technical_knowledge","scheduling","responsiveness"],"entities":{"technicians":["Keith","Eddie","Josh","Cody"],"services":["kitchen-island-replacement","cabinet-installation","quartz-countertop"],"problems":["kitchen-island-in-desperate-need-of-replacement"]},"one_line_summary":"A small business owner praises AP Advanced Construction's team for their professionalism, communication, and quality work on a kitchen island replacement with a quartz countertop.","key_phrases":["first-rate products and services","kitchen island is spectacular","kept me informed of the progress","extremely polite and accessible"]},"ChZDSUhNMG9nS0VJQ0FnSUQ5eUtuUlp3EAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","courtesy","communication","technical_knowledge"],"entities":{"technicians":["Keith","Eddie","Bledie"],"services":["bathroom-remodel"],"problems":[]},"one_line_summary":"Penny and Ken are highly satisfied with AP Advanced Construction's team and the finished results of their two bathroom remodels.","key_phrases":["Loved everything about AP Advanced","ready to adopt them into our family","it was our designs","No high pressure anything"]},"ChZDSUhNMG9nS0VJQ0FnSUNkN096R2VREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing","technical_knowledge","punctuality","communication","responsiveness","professionalism"],"entities":{"technicians":[],"services":["master-bath-remodel","floor-tile-installation"],"problems":[]},"one_line_summary":"Customer is very happy with a full master bath remodel and bedroom floor tile installation, praising fair pricing, high quality work, on-time completion, and professionalism.","key_phrases":["very happy with the work","price was fair","work was high quality","completed on time"]},"ChdDSUhNMG9nS0VJQ0FnSUNka083STlRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","communication"],"entities":{"technicians":[],"services":["kitchen-renovation"],"problems":[]},"one_line_summary":"Customer had a highly positive experience with AP Advanced Construction's kitchen renovation, praising the professionalism and communication of the project manager and subcontractors.","key_phrases":["professionalism and willingness to listen was top notch","from the project manager to all of the subcontractors","will definitely use them again","pleasure having AP Advanced Construction"]},"ChdDSUhNMG9nS0VJQ0FnSUN0b3AyaXVnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","professionalism"],"entities":{"technicians":[],"services":["kitchen-remodel"],"problems":[]},"one_line_summary":"Customer is thrilled with their dream kitchen remodel, praising the team's attentiveness and communication throughout the project.","key_phrases":["thrilled with the work done on our dream kitchen","All of the people we worked with were wonderful","asked us questions and paid attention to everything we asked"]},"ChdDSUhNMG9nS0VJQ0FnSUQxOExyaDZRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","professionalism","courtesy","cleanliness","communication"],"entities":{"technicians":["Keith","Gerard"],"services":["kitchen-remodel","electrical","plumbing","cabinet-installation","countertop-installation","tile-work"],"problems":[]},"one_line_summary":"Customer praises consultant Keith and crew lead Gerard for their organization, expertise, and attention to detail across multiple remodeling projects involving electrical, plumbing, cabinetry, countertops, and tile work.","key_phrases":["built a great rapport","kept things organized with multiple jobs","went the extra mile","hard work attention to detail"]},"ChZDSUhNMG9nS0VJQ0FnSUNWMExTU0NnEAE":{"sentiment":"negative","sentiment_score":-0.92,"aspects_mentioned":["communication","professionalism","responsiveness","scheduling","problem_resolution","technical_knowledge"],"entities":{"technicians":["Ben"],"services":["bathroom-remodel","shower-installation"],"problems":["language-barrier-causing-miscommunication","work-not-done-properly-requiring-redo","project-manager-conflict","project-repeatedly-put-on-hold","no-communication-on-return-timeline"]},"one_line_summary":"Customer describes a deeply troubled $14k bathroom remodel plagued by language barriers, multiple project manager conflicts, repeated work stoppages, and a complete lack of communication.","key_phrases":["went MIA","put on ice for a week","a lot that needed to be redone","expect construction indefinitely"]},"ChdDSUhNMG9nS0VJQ0FnSUQ1LW9haGhRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["bathroom-remodel","tile-installation","vanity-installation","cabinet-installation"],"problems":["outdated-garden-tub","needed-bathroom-storage","shower-wall-and-floor-needed-retiling"]},"one_line_summary":"Customer is very pleased with their master bathroom remodel, including new storage cabinets, tile work, and a 9-drawer vanity.","key_phrases":["lovely storage cabinets","new tile put on the shower wall and floor","new vanity with 9 drawers","Love the colors and workmanship"]},"ChZDSUhNMG9nS0VJQ0FnSUQ1cU9URVl3EAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":[],"services":["corner-remodel"],"problems":["unexpectedly-complex-project"]},"one_line_summary":"Despite unexpected challenges, AP Advanced Construction delivered a complete corner renovation that impressed the customer and earned repeat business.","key_phrases":["had their work cut out for them","put their all into it","brand new corner from top to bottom","will call them for future projects"]},"ChdDSUhNMG9nS0VJQ0FnSUNaelluNzFRRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge","scheduling"],"entities":{"technicians":[],"services":["kitchen-remodeling","cabinet-removal","cabinet-installation","countertop-installation"],"problems":[]},"one_line_summary":"Customer is very happy with AP Advanced Construction's full-service kitchen remodel, praising their end-to-end management of cabinet removal, cabinet installation, and countertop work.","key_phrases":["arrange every steps from start to finish","AP Advanced construction craftsmanship","do not have to worry that something is missing","kitchen remodeling"]},"ChZDSUhNMG9nS0VJQ0FnSUNaamN2ck13EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","professionalism","technical_knowledge"],"entities":{"technicians":["Keith"],"services":["bathroom-remodel","design-consultation"],"problems":[]},"one_line_summary":"Customer had a great experience with AP Advanced Construction on a bathroom remodel, praising Keith's design help, attention to detail, and thorough follow-up.","key_phrases":["great experience","attention to detail","follow up on any and every question or concern","would recommend AP Advanced Construction"]},"ChZDSUhNMG9nS0VJQ0FnSUNabUlDc0tBEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","responsiveness","professionalism"],"entities":{"technicians":["Eddie"],"services":["second-kitchen-build","kitchen-design","kitchen-remodel"],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction for an excellent second kitchen build, highlighting project manager Eddie's responsiveness and professionalism.","key_phrases":["excellent job from design to finish","Project manager Eddie is fantastic to work with","quickly response to any question","highly recommend them"]},"ChdDSUhNMG9nS0VJQ0FnSURKNGJUMm9nRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","communication"],"entities":{"technicians":[],"services":["bathroom-renovation"],"problems":[]},"one_line_summary":"Customer highly recommends AP Advanced Construction for their professionalism, promptness, and thorough step-by-step communication during a bathroom renovation.","key_phrases":["very professional and prompt","explaining step by step of the process","bathroom renovation","would recommend them to anyone"]},"ChZDSUhNMG9nS0VJQ0FnSUNKMVlxeVdBEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["communication","professionalism","problem_resolution","technical_knowledge"],"entities":{"technicians":[],"services":["kitchen-remodel","design-consultation","materials-selection"],"problems":[]},"one_line_summary":"Customer chose AP Advanced for their kitchen remodel due to a no-pressure sales experience and praised the team's communication and end-to-end project management.","key_phrases":["no pushy sales pitch","handled everything from start to finish","let us know step by step","our new kitchen is beautiful"]},"ChZDSUhNMG9nS0VJQ0FnSUNKdEwtYWNnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","communication","scheduling"],"entities":{"technicians":[],"services":["tub-to-shower-conversion","bathroom-remodel"],"problems":["old-tub-needed-removal-and-replacement-with-a-shower"]},"one_line_summary":"Customer is highly satisfied with a tub-to-shower conversion that was completed ahead of schedule with great communication throughout.","key_phrases":["came out on time every visit","start sooner than planned","explained everything every step of the way","done ahead of schedule"]},"ChZDSUhNMG9nS0VJQ0FnSURSekoyclpBEAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","technical_knowledge","cleanliness","communication","courtesy"],"entities":{"technicians":[],"services":["bathroom-remodel","demolition"],"problems":[]},"one_line_summary":"Randy praises AP Advanced Construction for first-class professionalism, craftsmanship, and care throughout a full bathroom remodel from material selection to final touches.","key_phrases":["professional standards started shining and never ended","work was first class and would match the best anywhere","took extra care in the demolition","top notch company"]},"ChdDSUhNMG9nS0VJQ0FnSURlazRibTRRRRAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["pricing","punctuality","cleanliness","problem_resolution","professionalism","communication"],"entities":{"technicians":[],"services":["bathroom-remodel","tile-selection","fixture-selection"],"problems":["bathroom-remodeling"]},"one_line_summary":"Customer praised AP Advanced Construction for their one-stop showroom, on-time workers, cleanliness efforts, and quality workmanship on a full bathroom remodel.","key_phrases":["didn't have to go from place to place selecting tile and fixtures","workers showed up when they said they would","did their best to minimize the dust and debris","very pleased with the quality and workmanship"]},"ChdDSUhNMG9nS0VJQ0FnSURob2JhbWdRRRAB":{"sentiment":"negative","sentiment_score":-0.85,"aspects_mentioned":["communication","responsiveness","professionalism","pricing"],"entities":{"technicians":[],"services":["project-estimate","cost-breakdown"],"problems":["no-itemized-cost-breakdown-provided","no-response-after-follow-up-request","wasted-time-during-consultation"]},"one_line_summary":"Customer requested an itemized cost breakdown after an initial consultation but received only a vague high quote and was then completely ignored after following up.","key_phrases":["cost breakdown and itemization","never heard from them again","wasted my time","you want the work or you don't"]},"ChdDSUhNMG9nS0VJQ0FnSURoM08tcDBBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge","communication"],"entities":{"technicians":[],"services":["bathroom-remodeling"],"problems":[]},"one_line_summary":"Customer was highly impressed with AP Advanced Construction's professional staff, skilled craftsmen, and thorough communication throughout a 5-bathroom remodel project.","key_phrases":["very good craftsman","kept us informed every step of the process","President/Owner of the company was involved","good team to communicate with on every detail"]},"ChZDSUhNMG9nS0VJQ0FnSURoM0pPSllREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","technical_knowledge","responsiveness","professionalism"],"entities":{"technicians":[],"services":["kitchen-renovation","bathroom-remodel","cabinet-installation","wall-removal"],"problems":[]},"one_line_summary":"Customer loves their kitchen and master bathroom renovations, praising the salesperson's listening skills, expert recommendations, quality materials, and responsive workers.","key_phrases":["excellent listener","made many helpful recommendations","quality of the materials and installation of the cabinets is beautiful","responded quickly when we requested modifications"]},"ChdDSUhNMG9nS0VJQ0FnSURoMk5hSm5nRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing","communication","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["bathroom-remodel","tile-installation","tub-replacement","glass-barn-door-installation"],"problems":["tub-alcove-replacement","outdated-bathroom"]},"one_line_summary":"Customer praised AP Advanced Construction for competitive pricing, great communication, and high-quality work on a full bathroom tub alcove remodel with tile and glass barn doors.","key_phrases":["tub alcove ripped down to the studs","quote was comparable to acrylic wall companies","quality of work was great","amazing to work with"]},"ChZDSUhNMG9nS0VJQ0FnSUNocE5IQ2N3EAE":{"sentiment":"negative","sentiment_score":-1,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"1-star rating with no written review.","key_phrases":[]},"ChZDSUhNMG9nS0VJQ0FnSURCMTlTa0NREAE":{"sentiment":"negative","sentiment_score":-1,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"1-star rating with no written review.","key_phrases":[]},"ChdDSUhNMG9nS0VJQ0FnSURCNnEzeXpRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","responsiveness","professionalism"],"entities":{"technicians":[],"services":["tile-flooring","painting","ceiling-texture","kitchen-remodel","bathroom-remodel"],"problems":[]},"one_line_summary":"Sara praises AP Advanced Construction for excellent tile floor installation and workmanship across multiple homes and projects over time.","key_phrases":["great job installing a tile floor throughout the entire house","workmanship is great","took the time to make sure it was done right","responsive to all my questions"]},"ChdDSUhNMG9nS0VJQ0FnSUNCc2NLMzNRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","problem_resolution","communication","technical_knowledge"],"entities":{"technicians":["Benny","Artur"],"services":["kitchen-remodel","tile-flooring","bathroom-remodel","cabinet-installation","countertop-installation","lighting-installation","shower-expansion","frameless-glass-surround"],"problems":[]},"one_line_summary":"Customer enthusiastically recommends AP Advanced Construction after two separate remodeling projects — a full kitchen and two bathrooms — both of which met expectations thanks to Benny and Artur's reliability and honesty.","key_phrases":["The final product was beautiful and lived up to my expectations","Benny and Artur are reliable, honest, and easy to work with","fulfilled their promises","highly recommend them for any remodeling job"]},"ChdDSUhNMG9nS0VJQ0FnSUNCNFBhenBBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","scheduling","professionalism","problem_resolution","responsiveness"],"entities":{"technicians":["Artur","Gerrard"],"services":["bathroom-remodel","ada-accessibility-modification","shower-extension","vanity-countertop-extension","tile-installation"],"problems":["bathroom-needed-to-meet-ada-standards","garden-tub-removal-required","shower-extension-needed","sit-down-vanity-conversion-needed"]},"one_line_summary":"Customer praises AP Advanced Construction for prioritizing their ADA bathroom remodel needs, excellent communication, and smooth project completion in five weeks.","key_phrases":["made meeting our needs a priority over making each of their jobs most profitable","he was on the ball, and we knew we were in good hands","process from demolition to completion only took five weeks","would most certainly recommend them to others"]},"ChdDSUhNMG9nS0VJQ0FnSUQtNEtmQi1nRRAB":{"sentiment":"positive","sentiment_score":0.82,"aspects_mentioned":["communication","problem_resolution"],"entities":{"technicians":[],"services":["shower-bath-remodel"],"problems":[]},"one_line_summary":"Customer is highly satisfied with their shower bath remodel, praising the crew's daily communication and amicable resolution of issues.","key_phrases":["shower bath remodel turned out great","communicated with us every day","time of arrival the next day","issues resolved amicably"]},"ChdDSUhNMG9nS0VJQ0FnSUMtOVphWHFBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","pricing","professionalism","communication"],"entities":{"technicians":[],"services":["walk-in-shower-renovation","kitchen-remodel"],"problems":[]},"one_line_summary":"Customer is thrilled with AP Advanced Construction's fast, affordable, and high-quality walk-in shower renovation and plans to hire them again for a kitchen project.","key_phrases":["fast response","affordably getting our home's walk-in shower beautifully renovated","quality contractor","quick turnaround"]},"ChZDSUhNMG9nS0VJQ0FnSUMteHV6VWVnEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","responsiveness","punctuality"],"entities":{"technicians":[],"services":["kitchen-remodel","bathroom-remodel","flooring"],"problems":["supply-chain-delays-affecting-flooring-delivery"]},"one_line_summary":"Customer had an excellent full kitchen and master bath remodel experience with a responsive team, with the only delay caused by supply chain flooring issues.","key_phrases":["Excellent team, excellent work","Very responsive team","supply chain issues","would recommend them and use them again"]},"ChdDSUhNMG9nS0VJQ0FnSUR1d3ZmR2x3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends AP Advanced Construction for their professionalism, strong work ethic, and punctual, friendly staff.","key_phrases":["Very professional company","Amazing work ethics","Punctually and friendly staff/laborers","Highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUNPaGRxUHpRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","communication"],"entities":{"technicians":[],"services":["shower-renovation"],"problems":[]},"one_line_summary":"Customer had a great experience with AP Advanced Construction's shower renovation, praising punctuality and communication, and plans to return for a second bathroom.","key_phrases":["great experience working with AP Advanced","shower renovated","punctual and very good with communication","The job is beautiful"]},"ChdDSUhNMG9nS0VJQ0FnSUMya3VDY3VBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","courtesy","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction for professionalism and exceptional, above-and-beyond customer service from a friendly team.","key_phrases":["very professional","above and beyond customer service","very nice and helpful"]},"ChdDSUhNMG9nS0VJQ0FnSURXdjk2dTRnRRAB":{"sentiment":"negative","sentiment_score":-0.97,"aspects_mentioned":["punctuality","scheduling","communication","technical_knowledge","problem_resolution","professionalism","responsiveness"],"entities":{"technicians":[],"services":["bathroom-remodel","plumbing"],"problems":["project-severe-delays","failed-plumbing-inspections","missed-appointments","superintendent-quit-without-notice","lack-of-communication","wrong-materials-ordered-and-installed","poor-quality-workmanship","ongoing-plumbing-problems"]},"one_line_summary":"Customer experienced a severely delayed bathroom remodel plagued by failed inspections, missed appointments, poor communication, and ongoing plumbing issues.","key_phrases":["wasn't completed until Jan 21, 2022","Two failed plumbing inspections","Overall lack of communication","little confidence in any of the work completed"]},"ChdDSUhNMG9nS0VJQ0FnSURtXzYta3VRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":["installation"],"problems":[]},"one_line_summary":"Customer praises the professional, courteous installation crew and would hire them again.","key_phrases":["Professional, courteous","excellent installation crew","would have them again"]},"ChZDSUhNMG9nS0VJQ0FnSURtdXVQbVBnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["general-contracting"],"problems":[]},"one_line_summary":"Customer had a fast and great overall experience with AP Advanced Construction.","key_phrases":["Awesome company","in and out","great experience"]},"ChdDSUhNMG9nS0VJQ0FnSUQ2di15MTlBRRAB":{"sentiment":"positive","sentiment_score":0.82,"aspects_mentioned":["communication","responsiveness","problem_resolution","courtesy","pricing"],"entities":{"technicians":[],"services":["kitchen-remodel","flooring","painting","trim-work","wall-removal"],"problems":["limited-finish-selections-within-budget","small-unavoidable-issues-during-project"]},"one_line_summary":"Customer is very pleased with AP's whole-home remodel including kitchen gut, flooring, and wall removal, praising responsiveness and problem resolution while noting budget-driven finish limitations.","key_phrases":["very attentive to my input and preferences","responded quickly to every text, phone call and email","When I wasn't happy with something they fixed it","somewhat limited in the selections for certain finishes"]},"ChdDSUhNMG9nS0VJQ0FnSURHd3M3VTFRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","punctuality","communication","problem_resolution"],"entities":{"technicians":["Benny"],"services":["remodeling"],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction for professionalism, on-time completion, and responsive communication throughout the remodeling process.","key_phrases":["nothing but professional","approx 6 weeks from start to finish","questions were answered and concerns quickly addressed","would absolutely hire them again"]},"ChZDSUhNMG9nS0VJQ0FnSUNHN2ZQTVN3EAE":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["professionalism","courtesy","scheduling","technical_knowledge"],"entities":{"technicians":["Eddie"],"services":["kitchen-remodeling","cabinet-installation","tile-work","countertop-installation","demolition","electrical-work"],"problems":[]},"one_line_summary":"After comparing multiple businesses, the couple chose AP Advanced Construction for their kitchen remodel and were impressed by the professional staff, organized process, and successful results.","key_phrases":["greeted politely and warmly","representatives for each section of the process","very impressed of the successful results","Happy Wife, Happy Life"]},"ChZDSUhNMG9nS0VJQ0FnSUNHN2FXaU5REAE":{"sentiment":"positive","sentiment_score":0.5,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"4-star rating with no written review.","key_phrases":[]},"ChdDSUhNMG9nS0VJQ0FnSUQ2OTVIamdBRRAB":{"sentiment":"positive","sentiment_score":0.7,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["showroom"],"problems":[]},"one_line_summary":"Customer briefly praises the showroom as beautiful.","key_phrases":["Beautiful showroom"]},"ChdDSUhNMG9nS0VJQ0FnSURxMDVUajNRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","professionalism","courtesy","technical_knowledge"],"entities":{"technicians":[],"services":["kitchen-remodel","accessibility-modification"],"problems":["wheelchair-accessibility","open-concept-kitchen-layout"]},"one_line_summary":"A disabled homeowner and his wife are thrilled with AP Advanced Construction's communication, professionalism, and quality work on their accessible kitchen remodel.","key_phrases":["complete one stop shop remodeling company","communication all through the job","open up our kitchen and make things more accessible","recommend them to others in a heartbeat"]},"ChdDSUhNMG9nS0VJQ0FnSURxOVpyejVnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","cleanliness","professionalism","responsiveness","scheduling","communication"],"entities":{"technicians":["Benny","Simon"],"services":["master-bath-remodel","tile-installation","cabinet-installation","countertop-installation","demolition"],"problems":[]},"one_line_summary":"Customer highly recommends AP Advanced Construction for a master bath remodel, praising Simon's experienced crew, excellent workmanship, dust protection measures, and responsive back-office support.","key_phrases":["tile guy is an artist","detail-oriented building professionals","steps to protect our home from unavoidable construction dust","turn-key service on a remodel job"]},"ChZDSUhNMG9nS0VJQ0FnSURLcjlTcFlREAE":{"sentiment":"negative","sentiment_score":-0.95,"aspects_mentioned":["technical_knowledge","communication","problem_resolution","professionalism","responsiveness"],"entities":{"technicians":[],"services":["bathroom-remodel","sheetrock-installation","insulation"],"problems":["subpar-bathroom-remodel-work-requiring-costly-fixes","insulation-removed-from-exterior-wall-and-not-replaced-before-sheetrock-installation","building-code-violations-not-addressed","no-return-calls-or-communication","mistakes-ignored-when-pointed-out"]},"one_line_summary":"Customer experienced severely subpar bathroom remodel work, unaddressed building code violations, and complete lack of communication or problem resolution from AP Advanced Construction.","key_phrases":["time and money to FIX all their work","removed insulation and never replaced it","communication is nonexistent","building codes have not been met"]},"ChZDSUhNMG9nS0VJQ0FnSUR5MTQ3eGJBEAE":{"sentiment":"positive","sentiment_score":0.6,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Taylor"],"services":["home-remodeling"],"problems":[]},"one_line_summary":"Customer had a positive initial meeting with Taylor and is looking forward to continuing their home remodeling project.","key_phrases":["initial meeting so far","look forward to continuing our work","home remodeling project"]},"ChdDSUhNMG9nS0VJQ0FnSUR5bllyTGh3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["bathroom-remodel"],"problems":[]},"one_line_summary":"Customer is thrilled with their stunning new bathroom and praises the team involved.","key_phrases":["new bathroom is just out of this world","really is beautiful","people involved were just terrific"]},"ChZDSUhNMG9nS0VJQ0FnSUR5a296VUx3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","professionalism","courtesy","scheduling"],"entities":{"technicians":[],"services":["kitchen-remodel","cabinet-installation","countertop-installation","backsplash-installation","wall-removal","sink-installation"],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction for a complete kitchen remodel, highlighting great communication, quick turnaround, and professional, courteous installation.","key_phrases":["complete remodel of my condo kitchen","Great communication","quick turnaround","professional installation"]},"ChdDSUhNMG9nS0VJQ0FnSURTbmN6cl93RRAB":{"sentiment":"negative","sentiment_score":-1,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"1-star rating with no written review.","key_phrases":[]},"ChdDSUhNMG9nS0VJQ0FnSURpaHFpdGd3RRAB":{"sentiment":"negative","sentiment_score":-0.75,"aspects_mentioned":["responsiveness","communication","scheduling","professionalism"],"entities":{"technicians":["Artur"],"services":["project-consultation","remodeling"],"problems":["no-callback-after-initial-consultation","unable-to-schedule-follow-up-appointment","repeated-unanswered-calls-and-texts"]},"one_line_summary":"Despite an initial in-home consultation with the VP, the customer received no callbacks from staff or the showroom and eventually gave up on the project.","key_phrases":["whenever I called or texted nothing was returned","no one ever called back","spent several hours at my house doing drawings","too busy to work with new customers"]},"ChdDSUhNMG9nS0VJQ0FnSUNpN19fdzFBRRAB":{"sentiment":"negative","sentiment_score":-0.85,"aspects_mentioned":["communication","responsiveness","professionalism"],"entities":{"technicians":["Diana"],"services":["cabinet-pricing","kitchen-remodel","bathroom-remodel"],"problems":["never-received-requested-cabinet-pricing-quote","repeated-follow-up-calls-ignored","empty-promises-about-providing-information"]},"one_line_summary":"Customer never received a cabinet price quote after providing detailed CAD measurements and was repeatedly given empty promises and ignored by staff member Diana.","key_phrases":["never bothered to contact me at all","got the run around and empty promises","values customer service and follow up","after a couple of weeks and promises"]},"ChdDSUhNMG9nS0VJQ0FnSUNpM09TRnJBRRAB":{"sentiment":"positive","sentiment_score":1,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"5-star rating with no written review.","key_phrases":[]},"ChdDSUhNMG9nS0VJQ0FnSURDMXZ6aHp3RRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["pricing","communication","technical_knowledge","problem_resolution","professionalism","courtesy"],"entities":{"technicians":["Arturo","Benny"],"services":["flooring-installation","kitchen-remodel","cabinet-installation","quartz-countertop-installation","recessed-lighting","soffit-removal"],"problems":["outdated-mixed-flooring-across-1800-sq-ft","kitchen-lacking-modern-features-including-soffits-lighting-cabinets-and-countertops","prior-bad-experiences-with-contractors"]},"one_line_summary":"After 22 years without updates, the customer hired AP Advanced for a full kitchen remodel and whole-home tile installation, praising Arturo and Benny for their competitive pricing, patience, and commitment to quality.","key_phrases":["most competitive quote","it's got to work right, it's got to look right","we're in this for the long haul","recommend them without exception"]},"ChdDSUhNMG9nS0VJQ0FnSUNDNzd1N3pnRRAB":{"sentiment":"positive","sentiment_score":0.5,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"4-star rating with no written review.","key_phrases":[]},"ChdDSUhNMG9nS0VJQ0FnSUNDOTc3RDZBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","communication"],"entities":{"technicians":["Debra"],"services":["master-bathroom-remodel"],"problems":[]},"one_line_summary":"Customer praises AP Advanced Construction's turnkey bathroom remodel experience, highlighting the skilled workers and especially showroom coordinator Debra.","key_phrases":["real turn key operation","make all your selections there in the showroom","She fields all the calls and gets things done","The bathroom looks great"]},"ChZDSUhNMG9nS0VJQ0FnSUNDdG9ENGRBEAE":{"sentiment":"positive","sentiment_score":0.75,"aspects_mentioned":["technical_knowledge","communication"],"entities":{"technicians":[],"services":["sales-consultation"],"problems":[]},"one_line_summary":"Customer appreciated the comfortable atmosphere and knowledgeable salesman during their visit.","key_phrases":["comfortable atmosphere","very knowledgeable salesman"]},"ChdDSUhNMG9nS0VJQ0FnSUQ4eTlYZndBRRAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["professionalism","communication","technical_knowledge"],"entities":{"technicians":["Benny","Eric"],"services":["open-plan-kitchen-remodel"],"problems":["covid-safety-concerns-during-construction"]},"one_line_summary":"Customer is very pleased with their new open plan kitchen remodel and praises Benny's suggestions and Eric's team management, noting AP Advanced Construction handled COVID safety well.","key_phrases":["well pleased with our new open plan kitchen","Benny was more than helpful with suggestions","kept things under control and safe as possible","would recommend this company"]},"ChZDSUhNMG9nS0VJQ0FnSURjdHN2M1JnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","professionalism","courtesy"],"entities":{"technicians":[],"services":["bathroom-vanity-installation","cabinet-replacement"],"problems":["outdated-1987-bathroom-vanity-and-cabinet-needing-replacement"]},"one_line_summary":"Customer is thrilled with a beautiful new bathroom vanity and cabinet replacement, praising the helpful staff and budget-conscious approach.","key_phrases":["bathroom vanity that looks beautiful","entire staff was helpful and saw to our needs","working with our budget","pleasant and welcoming atmosphere"]},"ChZDSUhNMG9nS0VJQ0FnSURjeVBiaUN3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","technical_knowledge","professionalism","courtesy"],"entities":{"technicians":["Artur","Debra","Benny","Eric"],"services":["kitchen-remodel","bathroom-remodel","lighting-installation","design-consultation"],"problems":[]},"one_line_summary":"Customer is highly satisfied with AP Advanced Construction's kitchen and bathroom remodel, praising the helpful staff, clear communication, and quality of work.","key_phrases":["staff was a pleasure to work with","kept me informed","replacing the track lighting with can lights","look just like I pictured them"]},"ChZDSUhNMG9nS0VJQ0FnSUNjMzltTk5nEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","responsiveness","technical_knowledge","punctuality","cleanliness","problem_resolution","pricing","professionalism"],"entities":{"technicians":["Benny","Artur","Debra","Eric","Simon","Leo","Albert","Paul","George"],"services":["whole-home-remodel","kitchen-remodel","bathroom-remodel","flooring","interior-painting","popcorn-ceiling-removal"],"problems":["water-leak-damage-in-kitchen-and-laundry-room","outdated-first-floor-after-20-years"]},"one_line_summary":"After a water leak prompted a full first-floor remodel, the customer praises AP Advanced Construction's team for their expertise, punctuality, cleanliness, communication, and ability to resolve minor issues to deliver a stunning transformation.","key_phrases":["made our dream a reality","arrived each on time each day","cleaned up daily","A P Advance shines like a star"]},"ChdDSUhNMG9nS0VJQ0FnSUNjdzZDdHd3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["problem_resolution","communication","professionalism"],"entities":{"technicians":["Artur"],"services":["master-bathroom-remodel"],"problems":[]},"one_line_summary":"Customer is thrilled with their master bathroom remodel, praising Artur's attentiveness and the team's responsiveness to changes, and plans to hire again for future projects.","key_phrases":["came out great","very accommodating","took care of it quickly","Artur was always making sure I was happy"]},"ChdDSUhNMG9nS0VJQ0FnSURNNzVLdjh3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","scheduling","punctuality","technical_knowledge","professionalism","cleanliness","courtesy"],"entities":{"technicians":[],"services":["bathroom-remodeling","jacuzzi-removal"],"problems":["jacuzzi-inaccessible-due-to-hip-replacement-surgery","bathroom-remodel-needed-before-holiday-house-guests-arrived"]},"one_line_summary":"AP Advanced Construction completed a time-sensitive bathroom remodel ahead of the holidays, impressing the customer with professionalism, cleanliness, fair pricing, and on-schedule delivery.","key_phrases":["very reasonable price","completed the project as promised","took great pains to respect our home","cleaned up their work areas at the end of each workday"]},"ChdDSUhNMG9nS0VJQ0FnSURNLXVtX3hBRRAB":{"sentiment":"negative","sentiment_score":-0.95,"aspects_mentioned":["technical_knowledge","problem_resolution","communication","scheduling","professionalism"],"entities":{"technicians":[],"services":["bathroom-remodel","cabinet-installation","countertop-installation","drywall-painting","shower-glass-installation","sink-installation"],"problems":["cabinets-installed-off-center","holes-left-in-walls-requiring-false-back","drywall-and-painting-defects","wrong-sink-cutouts-ordered","both-sinks-leaked-after-connection","shower-glass-never-ordered"]},"one_line_summary":"Customer describes a severely botched small bathroom remodel with multiple installation errors, wrong materials ordered, leaks, and unresolved issues after two months.","key_phrases":["cabinets installed off-center","both sides leaked","lost the glass — it has not been ordered","new scratches on my wood floors"]},"ChZDSUhNMG9nS0VJQ0FnSURNZ3VDX1N3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","cleanliness","communication","courtesy"],"entities":{"technicians":[],"services":["bathroom-remodel","shower-conversion","flooring-installation","vanity-installation","frameless-glass-shower"],"problems":["old-garden-tub","small-shower-space"]},"one_line_summary":"Customer is very pleased with a bathroom remodel that replaced a garden tub with a larger frameless glass shower, new flooring, and vanities, praising professionalism, cleanliness, and communication.","key_phrases":["beautiful frameless glass","Cleaned up every day after work","Superintendent kept me up to date","didn't have to worry about anything"]},"ChZDSUhNMG9nS0VJQ0FnSUQwazQ2dFFBEAE":{"sentiment":"negative","sentiment_score":-0.95,"aspects_mentioned":["professionalism","technical_knowledge","communication","responsiveness","problem_resolution","pricing"],"entities":{"technicians":[],"services":["kitchen-remodel","cabinet-installation","backsplash-installation"],"problems":["wrong-cabinets-ordered-due-to-mismeasurement","subpar-backsplash-installation","refused-to-redo-faulty-backsplash","no-updates-on-work-schedule"]},"one_line_summary":"Customer had a deeply negative experience with a kitchen remodel, citing wrong cabinets, poor communication, unprofessionalism, and refusal to fix a subpar backsplash.","key_phrases":["miss measured and ordered the wrong cabinets","never gave updates of when people were coming","horrible at responding to your questions","Well you aren't going to sit there and stare at it are you"]},"ChdDSUhNMG9nS0VJQ0FnSUQwOEo3VXd3RRAB":{"sentiment":"positive","sentiment_score":0.7,"aspects_mentioned":["communication"],"entities":{"technicians":[],"services":["in-home-estimate","design-consultation"],"problems":[]},"one_line_summary":"Customer enjoyed the design center experience and is anticipating their upcoming in-home estimate.","key_phrases":["love their design center","looking forward for our in-home estimate"]},"ChZDSUhNMG9nS0VJQ0FnSUQwa0lqYmZnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","pricing","responsiveness","communication","professionalism","scheduling"],"entities":{"technicians":["Artur"],"services":["bedroom-conversion","bathroom-remodel","roll-in-shower","ada-compliant-vanity","laminate-flooring","doorway-widening"],"problems":["converting-two-smaller-bedrooms-into-one-large-bedroom","creating-a-wheelchair-accessible-suite-for-a-paraplegic-mother"]},"one_line_summary":"AP Advanced Construction completed a complex ADA-compliant suite conversion on time and within budget, impressing the customer with immediate responsiveness and professionalism.","key_phrases":["immediate estimate for the job","started the following week","finished within the quoted time period","wheelchair friendly suite for my mother"]}},"faq":[{"question":"Is AP Advanced Construction professional?","answer":"Based on 104 reviews mentioning professionalism & conduct, 88.5% report positive experiences. Customers frequently mention \"Professional\".","evidence_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pkQ01sZGFOM0IwTFdoR1NFaEpSMkpGVjJaclVWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xOWFdWSkRkMHgzTFRreE4wYzNWQzF3UlRCUlVsRRAB"]},{"question":"Is AP Advanced Construction good at communicating with customers?","answer":"Based on 66 reviews mentioning communication & updates, 84.8% report positive experiences. Customers frequently mention \"without nerves\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2psbVZYVjJZekUwY2psQ2RrTXdRbWRaUW1wUU5WRRAB","Ci9DQUlRQUNvZENodHljRjlvT25NeVEyUldZbEkzVUVnd1VqUTFNWGwyYmpBMVVIYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tsU2JqZDVSa2hIU25obmVrcHpRMnhuZUU1UlQxRRAB"]},{"question":"Is AP Advanced Construction knowledgeable and skilled?","answer":"Based on 48 reviews mentioning technical knowledge & expertise, 83.3% report positive experiences. Customers frequently mention \"Quality work\".","evidence_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pkQ01sZGFOM0IwTFdoR1NFaEpSMkpGVjJaclVWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tZeVNEQnJWa0ZHYTAxNldrZ3djR3BuUWpKVGVHYxAB"]},{"question":"Is AP Advanced Construction courteous and friendly?","answer":"Based on 30 reviews mentioning courtesy & friendliness, 100% report positive experiences. Customers frequently mention \"courteous\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2xwb01VOW9XVjlGWmxkWVExOVdWMlpHVkVkb1prRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB","ChZDSUhNMG9nS0VMYVF5TGlrMEtfMkJBEAE"]},{"question":"Is AP Advanced Construction effective at solving problems?","answer":"Based on 28 reviews mentioning problem resolution & effectiveness, 71.4% report positive experiences. Customers frequently mention \"concerns promptly addressed\".","evidence_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT25NeVEyUldZbEkzVUVnd1VqUTFNWGwyYmpBMVVIYxAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB"]},{"question":"Is AP Advanced Construction responsive and quick?","answer":"Based on 26 reviews mentioning responsiveness & speed, 73.1% report positive experiences. Customers frequently mention \"fast response\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB","ChdDSUhNMG9nS0VJQ0FnTUNZOUxfaC1nRRAB","ChdDSUhNMG9nS0VJQ0FnTUNZaU9mR253RRAB"]},{"question":"Is AP Advanced Construction on time for appointments?","answer":"Based on 25 reviews mentioning punctuality & on-time service, 88% report positive experiences. Customers frequently mention \"done on time\".","evidence_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB"]},{"question":"Is AP Advanced Construction easy to schedule with?","answer":"Based on 22 reviews mentioning scheduling & booking ease, 72.7% report positive experiences. Customers frequently mention \"quick turnaround\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tGbVVYb3lhV0Z6T1ZWa2JGOTJhRmQyVDNKcFNXYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tsU2JqZDVSa2hIU25obmVrcHpRMnhuZUU1UlQxRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB"]},{"question":"Is AP Advanced Construction affordable and fairly priced?","answer":"Based on 20 reviews mentioning pricing & value, 75% report positive experiences. Customers frequently mention \"at a great price\".","evidence_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2psbVZYVjJZekUwY2psQ2RrTXdRbWRaUW1wUU5WRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB"]},{"question":"Is AP Advanced Construction clean and tidy?","answer":"Based on 16 reviews mentioning cleanliness & tidiness, 93.8% report positive experiences. Customers frequently mention \"very clean\".","evidence_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xKQk9HSjRabmRIUmxOeU4wVm1NSFZvTFVKVk1GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2s0eVkyVmljbkpWWjJSbFkyWlRiMmd4T0RkUFVYYxAB"]},{"question":"Does AP Advanced Construction handle bathroom remodel?","answer":"Bathroom Remodel appears in 56 of 127 reviews, 89.3% of them positive.","evidence_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pkQ01sZGFOM0IwTFdoR1NFaEpSMkpGVjJaclVWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xOWFdWSkRkMHgzTFRreE4wYzNWQzF3UlRCUlVsRRAB"]},{"question":"Does AP Advanced Construction handle overall customer experience?","answer":"Overall Customer Experience appears in 36 of 127 reviews, 94.4% of them positive.","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2pkQ01sZGFOM0IwTFdoR1NFaEpSMkpGVjJaclVWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xOWFdWSkRkMHgzTFRreE4wYzNWQzF3UlRCUlVsRRAB","Ci9DQUlRQUNvZENodHljRjlvT25kU2FHeGhVR2RWTFhoNWIxTklibTl6VG5KRWEzYxAB"]},{"question":"Does AP Advanced Construction handle kitchen remodel?","answer":"Kitchen Remodel appears in 29 of 127 reviews, 96.6% of them positive.","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tVME1WRjVURmxXUlZndFdGRXRVV1pqYjFkRmJXYxAB","ChdDSUhNMG9nS0VNMkJrb2ZpdzlHMGlRRRAB","ChZDSUhNMG9nS0VNdjV5TzNfelB1MVdBEAE"]},{"question":"Does AP Advanced Construction handle workmanship quality?","answer":"Workmanship Quality appears in 28 of 127 reviews, 92.9% of them positive.","evidence_review_ids":["ChdDSUhNMG9nS0VJQ0FnSURobG91dG9BRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pkQ01sZGFOM0IwTFdoR1NFaEpSMkpGVjJaclVWRRAB","Ci9DQUlRQUNvZENodHljRjlvT25kU2FHeGhVR2RWTFhoNWIxTklibTl6VG5KRWEzYxAB"]},{"question":"Does AP Advanced Construction handle professionalism & work ethic?","answer":"Professionalism & Work Ethic appears in 23 of 127 reviews, 100% of them positive.","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT25NeVEyUldZbEkzVUVnd1VqUTFNWGwyYmpBMVVIYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tGbVVYb3lhV0Z6T1ZWa2JGOTJhRmQyVDNKcFNXYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tWR2IyTldRbXhWVTIxc2JsbzVZV1pvVUdKRVJWRRAB"]}],"summary":"AP Advanced Construction, based in Jacksonville, FL, has accumulated 127 customer reviews spanning from October 2019 through May 2026, with an overall positive sentiment rate of 88.2% and a negative rate of 11%. The business primarily serves residential remodeling customers, with bathroom remodels representing the most-reviewed service at 35 mentions (77.1% positive) and 56 topic-level reviews (89.3% positive). Kitchen remodels earned stronger marks, with 23 service mentions at 91.3% positive and 29 topic-level reviews at 96.6% positive. Cabinet installation (15 mentions, 80% positive), general contracting (10 mentions, 90% positive), and countertop installation (9 mentions, 77.8% positive) round out the frequently cited services. Among the aspects reviewers addressed most often, Professionalism & Conduct led with 104 mentions at 88.5% positive, followed by Communication & Updates (66 mentions, 84.8% positive) and Technical Knowledge & Expertise (48 mentions, 83.3% positive). Courtesy & Friendliness received the highest positivity rate of any aspect at 100% across 30 mentions. Several aspects warrant attention: Problem Resolution & Effectiveness scored 71.4% positive across 28 mentions, Scheduling & Booking Ease reached only 72.7% positive across 22 mentions, and Responsiveness & Speed came in at 73.1% positive across 26 mentions — all below the 75–80% range seen elsewhere. At the topic level, a dedicated Communication Issues topic (5 reviews) returned just 20% positive, and Problem Resolution (7 reviews) stood at 57.1% positive, indicating recurring friction points for a subset of customers. Named technicians with notable mention counts include Eddie (10 mentions, 4.8 average rating), Benny (9 mentions, 5.0), Keith (8 mentions, 5.0), Artur (7 mentions, 4.4), and Gerard (4 mentions, 5.0). Workmanship quality, project management, design and material selection, showroom experience, and whole-home renovation all registered at 92% positive or higher in topic-level analysis. Sentiment trend is described as stable across the review period.","pull_quote":"Across 127 reviews from 2019–2026, AP Advanced Construction earns 88.2% positive sentiment, with standout ratings for kitchen remodels and named technicians, though scheduling and problem resolution show recurring friction."}