What customers say about AP Advanced Construction

AP Advanced Construction in Jacksonville, FL has accumulated 106 customer reviews spanning from November 2021 through August 2026, with an overall positive sentiment rate of 91.5% and a sentiment score of 0.78. It is worth noting that the overall trend in sentiment across this period is declining, suggesting more recent reviews may reflect a less favorable experience than earlier ones. Across all aspects evaluated, Courtesy and Friendliness stands out with a perfect 100% positive rate across 24 mentions, followed closely by Cleanliness and Tidiness at 92.3% (13 mentions), Professionalism and Conduct at 90.9% (88 mentions), and Technical Knowledge and Expertise at 88.2% (34 mentions).

Communication and Updates earned 86.5% positive feedback across 52 mentions, and Punctuality and On-Time Service reached 88% positive across 25 mentions. Responsiveness and Speed registered 83.3% positive across 18 mentions. One area warranting attention is Pricing and Value, which came in below the 70% threshold at 66.7% positive across 15 mentions, indicating a meaningful portion of customers felt the pricing did not meet expectations.

Scheduling and Booking Ease was rated 78.6% positive across 14 mentions. Among specific services, Kitchen Remodel achieved a perfect 100% positive rate across 18 mentions, making it the top-rated service category. Bathroom Remodel, the most frequently mentioned service with 30 mentions, earned 83.3% positive feedback.

Cabinet Installation (11 mentions, 81.8% positive), General Contracting (11 mentions, 90.9% positive), and Countertop Installation (6 mentions, 83.3% positive) round out the primary service offerings. Topic-level analysis highlights that Problem Resolution and Complaints, drawn from 7 reviews, yielded only 42.9% positive sentiment, the lowest of any topic, signaling consistent difficulty when issues arise. Communication as a standalone topic also ran lower at 77.8% across 9 reviews.

Named technicians with notable mention counts include Eddie (10 mentions, 4.8 average rating), Keith (8 mentions, 5.0), Gerard (6 mentions, 5.0), and Benny (4 mentions, 5.0). In summary, AP Advanced Construction performs strongly in courtesy, professionalism, and kitchen remodeling, but prospective customers should be aware of concerns around pricing transparency and complaint resolution, as well as the declining trend in recent reviews.