Jacksonville, FL
What customers say about AP Advanced Construction
AP Advanced Construction, based in Jacksonville, FL, has accumulated 127 customer reviews spanning from October 2019 through May 2026, with an overall positive sentiment rate of 88.2% and a negative rate of 11%. The business primarily serves residential remodeling customers, with bathroom remodels representing the most-reviewed service at 35 mentions (77.1% positive) and 56 topic-level reviews (89.3% positive). Kitchen remodels earned stronger marks, with 23 service mentions at 91.3% positive and 29 topic-level reviews at 96.6% positive.
Cabinet installation (15 mentions, 80% positive), general contracting (10 mentions, 90% positive), and countertop installation (9 mentions, 77.8% positive) round out the frequently cited services. Among the aspects reviewers addressed most often, Professionalism & Conduct led with 104 mentions at 88.5% positive, followed by Communication & Updates (66 mentions, 84.8% positive) and Technical Knowledge & Expertise (48 mentions, 83.3% positive). Courtesy & Friendliness received the highest positivity rate of any aspect at 100% across 30 mentions.
Several aspects warrant attention: Problem Resolution & Effectiveness scored 71.4% positive across 28 mentions, Scheduling & Booking Ease reached only 72.7% positive across 22 mentions, and Responsiveness & Speed came in at 73.1% positive across 26 mentions — all below the 75–80% range seen elsewhere. At the topic level, a dedicated Communication Issues topic (5 reviews) returned just 20% positive, and Problem Resolution (7 reviews) stood at 57.1% positive, indicating recurring friction points for a subset of customers. Named technicians with notable mention counts include Eddie (10 mentions, 4.8 average rating), Benny (9 mentions, 5.0), Keith (8 mentions, 5.0), Artur (7 mentions, 4.4), and Gerard (4 mentions, 5.0).
“High quality craftsmanship, timeless updates, and great design help for someone that had no idea what choices to make and worked with me in my budget. I recommend this company for kitchen and bathroom projects… Jane C.”
Workmanship quality, project management, design and material selection, showroom experience, and whole-home renovation all registered at 92% positive or higher in topic-level analysis. Sentiment trend is described as stable across the review period.
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