# Customer Review Insights — AP Advanced Construction Generated 2026-05-27 from 127 verified reviews (2019-10-18 – 2026-05-26). ## Summary AP Advanced Construction, based in Jacksonville, FL, has accumulated 127 customer reviews spanning from October 2019 through May 2026, with an overall positive sentiment rate of 88.2% and a negative rate of 11%. The business primarily serves residential remodeling customers, with bathroom remodels representing the most-reviewed service at 35 mentions (77.1% positive) and 56 topic-level reviews (89.3% positive). Kitchen remodels earned stronger marks, with 23 service mentions at 91.3% positive and 29 topic-level reviews at 96.6% positive. Cabinet installation (15 mentions, 80% positive), general contracting (10 mentions, 90% positive), and countertop installation (9 mentions, 77.8% positive) round out the frequently cited services. Among the aspects reviewers addressed most often, Professionalism & Conduct led with 104 mentions at 88.5% positive, followed by Communication & Updates (66 mentions, 84.8% positive) and Technical Knowledge & Expertise (48 mentions, 83.3% positive). Courtesy & Friendliness received the highest positivity rate of any aspect at 100% across 30 mentions. Several aspects warrant attention: Problem Resolution & Effectiveness scored 71.4% positive across 28 mentions, Scheduling & Booking Ease reached only 72.7% positive across 22 mentions, and Responsiveness & Speed came in at 73.1% positive across 26 mentions — all below the 75–80% range seen elsewhere. At the topic level, a dedicated Communication Issues topic (5 reviews) returned just 20% positive, and Problem Resolution (7 reviews) stood at 57.1% positive, indicating recurring friction points for a subset of customers. Named technicians with notable mention counts include Eddie (10 mentions, 4.8 average rating), Benny (9 mentions, 5.0), Keith (8 mentions, 5.0), Artur (7 mentions, 4.4), and Gerard (4 mentions, 5.0). Workmanship quality, project management, design and material selection, showroom experience, and whole-home renovation all registered at 92% positive or higher in topic-level analysis. Sentiment trend is described as stable across the review period. ## Overall Sentiment - Positive: 88.2% - Neutral: 0.8% - Negative: 11% ## Aspect Sentiment ### Professionalism & Conduct - Mentions: 104 of 127 reviews (81.9%) - Positive: 88.5% (92 of 104) - Top phrases: "Professional", "Awesome company!!", "Very professional!" ### Communication & Updates - Mentions: 66 of 127 reviews (52%) - Positive: 84.8% (56 of 66) - Top phrases: "without nerves", "Great communication", "comfortable atmosphere" ### Technical Knowledge & Expertise - Mentions: 48 of 127 reviews (37.8%) - Positive: 83.3% (40 of 48) - Top phrases: "Quality work", "Great design plans", "excellent craftsmen" ### Courtesy & Friendliness - Mentions: 30 of 127 reviews (23.6%) - Positive: 100% (30 of 30) - Top phrases: "courteous", "Friendly folks", "Very courteous" ### Problem Resolution & Effectiveness - Mentions: 28 of 127 reviews (22%) - Positive: 71.4% (20 of 28) - Top phrases: "concerns promptly addressed", "Eddie made sure the project was complete", "there was a lot that needed to be redone" ### Responsiveness & Speed - Mentions: 26 of 127 reviews (20.5%) - Positive: 73.1% (19 of 26) - Top phrases: "fast response", "Great Fast Service", "Very responsive team" ### Punctuality & On-Time Service - Mentions: 25 of 127 reviews (19.7%) - Positive: 88% (22 of 25) - Top phrases: "done on time", "always on time", "They were punctual" ### Scheduling & Booking Ease - Mentions: 22 of 127 reviews (17.3%) - Positive: 72.7% (16 of 22) - Top phrases: "quick turnaround", "done ahead of schedule", "work was done on schedule" ### Pricing & Value - Mentions: 20 of 127 reviews (15.7%) - Positive: 75% (15 of 20) - Top phrases: "at a great price", "The price was fair.", "done on time and budget" ### Cleanliness & Tidiness - Mentions: 16 of 127 reviews (12.6%) - Positive: 93.8% (15 of 16) - Top phrases: "very clean", "cleaned up daily", "kept the house clean" ## Top Employees ### Eddie - Mentioned in 10 reviews - Average rating when mentioned: 4.80 - Sentiment: 90% positive ### Benny - Mentioned in 9 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Keith - Mentioned in 8 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Artur - Mentioned in 7 reviews - Average rating when mentioned: 4.40 - Sentiment: 85.7% positive ### Gerard - Mentioned in 4 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Simon - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Debra - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ### Eric - Mentioned in 3 reviews - Average rating when mentioned: 5.00 - Sentiment: 100% positive ## Services ### Bathroom Remodel - Mentioned in 35 reviews - Sentiment: 77.1% positive ### Kitchen Remodel - Mentioned in 23 reviews - Sentiment: 91.3% positive ### Cabinet Installation - Mentioned in 15 reviews - Sentiment: 80% positive ### General Contracting - Mentioned in 10 reviews - Sentiment: 90% positive ### Countertop Installation - Mentioned in 9 reviews - Sentiment: 77.8% positive ### Bathroom Remodeling - Mentioned in 7 reviews - Sentiment: 100% positive ### Tile Installation - Mentioned in 6 reviews - Sentiment: 83.3% positive ### Kitchen Renovation - Mentioned in 5 reviews - Sentiment: 100% positive ### Bathroom Renovation - Mentioned in 4 reviews - Sentiment: 100% positive ### Master Bathroom Remodel - Mentioned in 4 reviews - Sentiment: 100% positive ### Plumbing - Mentioned in 4 reviews - Sentiment: 50% positive ### Remodeling - Mentioned in 4 reviews - Sentiment: 75% positive ### Kitchen Remodeling - Mentioned in 4 reviews - Sentiment: 100% positive ### Design Consultation - Mentioned in 4 reviews - Sentiment: 100% positive ### Shower Remodel - Mentioned in 3 reviews - Sentiment: 100% positive ### Showroom Consultation - Mentioned in 3 reviews - Sentiment: 100% positive ### Master Bath Remodel - Mentioned in 3 reviews - Sentiment: 100% positive ### Demolition - Mentioned in 3 reviews - Sentiment: 100% positive ### Wall Removal - Mentioned in 3 reviews - Sentiment: 100% positive ### Flooring - Mentioned in 3 reviews - Sentiment: 100% positive ### Material Selection - Mentioned in 2 reviews - Sentiment: 100% positive ### Home Remodeling - Mentioned in 2 reviews - Sentiment: 100% positive ### General Construction - Mentioned in 2 reviews - Sentiment: 100% positive ### Whole Home Remodel - Mentioned in 2 reviews - Sentiment: 100% positive ### Electrical Work - Mentioned in 2 reviews - Sentiment: 100% positive ### Tile Work - Mentioned in 2 reviews - Sentiment: 100% positive ### Vanity Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Tile Flooring - Mentioned in 2 reviews - Sentiment: 100% positive ### Painting - Mentioned in 2 reviews - Sentiment: 100% positive ### Lighting Installation - Mentioned in 2 reviews - Sentiment: 100% positive ### Backsplash Installation - Mentioned in 2 reviews - Sentiment: 50% positive ### Sink Installation - Mentioned in 2 reviews - Sentiment: 50% positive ### Flooring Installation - Mentioned in 2 reviews - Sentiment: 100% positive ## Topics ### Bathroom Remodel - Bathroom Remodel mentioned in 56 of 127 reviews (44.1%) - 89.3% of Bathroom Remodel reviews are 4 or 5 stars - Average rating in Bathroom Remodel reviews: 4.6★ ### Overall Customer Experience - Overall Customer Experience mentioned in 36 of 127 reviews (28.3%) - 97.2% of Overall Customer Experience reviews are 4 or 5 stars - Average rating in Overall Customer Experience reviews: 4.9★ ### Kitchen Remodel - Kitchen Remodel mentioned in 29 of 127 reviews (22.8%) - 96.6% of Kitchen Remodel reviews are 4 or 5 stars - Average rating in Kitchen Remodel reviews: 4.8★ ### Workmanship Quality - Workmanship Quality mentioned in 28 of 127 reviews (22%) - 92.9% of Workmanship Quality reviews are 4 or 5 stars - Average rating in Workmanship Quality reviews: 4.7★ ### Professionalism & Work Ethic - Professionalism & Work Ethic mentioned in 23 of 127 reviews (18.1%) - 100% of Professionalism & Work Ethic reviews are 4 or 5 stars - Average rating in Professionalism & Work Ethic reviews: 5★ ### Project Management & Coordination - Project Management & Coordination mentioned in 18 of 127 reviews (14.2%) - 94.4% of Project Management & Coordination reviews are 4 or 5 stars - Average rating in Project Management & Coordination reviews: 4.8★ ### Design & Material Selection - Design & Material Selection mentioned in 13 of 127 reviews (10.2%) - 100% of Design & Material Selection reviews are 4 or 5 stars - Average rating in Design & Material Selection reviews: 4.9★ ### Communication - Communication mentioned in 13 of 127 reviews (10.2%) - 76.9% of Communication reviews are 4 or 5 stars - Average rating in Communication reviews: 3.9★ ### Scheduling & Timeline - Scheduling & Timeline mentioned in 11 of 127 reviews (8.7%) - 90.9% of Scheduling & Timeline reviews are 4 or 5 stars - Average rating in Scheduling & Timeline reviews: 4.5★ ### Showroom & Sales Experience - Showroom & Sales Experience mentioned in 11 of 127 reviews (8.7%) - 100% of Showroom & Sales Experience reviews are 4 or 5 stars - Average rating in Showroom & Sales Experience reviews: 4.9★ ### Whole-Home Renovation - Whole-Home Renovation mentioned in 8 of 127 reviews (6.3%) - 100% of Whole-Home Renovation reviews are 4 or 5 stars - Average rating in Whole-Home Renovation reviews: 5★ ### Cabinet & Countertop Installation - Cabinet & Countertop Installation mentioned in 8 of 127 reviews (6.3%) - 87.5% of Cabinet & Countertop Installation reviews are 4 or 5 stars - Average rating in Cabinet & Countertop Installation reviews: 4.4★ ### Problem Resolution - Problem Resolution mentioned in 7 of 127 reviews (5.5%) - 57.1% of Problem Resolution reviews are 4 or 5 stars - Average rating in Problem Resolution reviews: 3.4★ ### Pricing & Budget - Pricing & Budget mentioned in 6 of 127 reviews (4.7%) - 83.3% of Pricing & Budget reviews are 4 or 5 stars - Average rating in Pricing & Budget reviews: 4.3★ ### Communication Issues - Communication Issues mentioned in 5 of 127 reviews (3.9%) - 20% of Communication Issues reviews are 4 or 5 stars - Average rating in Communication Issues reviews: 2★ ### Flooring & Tile Installation - Flooring & Tile Installation mentioned in 5 of 127 reviews (3.9%) - 100% of Flooring & Tile Installation reviews are 4 or 5 stars - Average rating in Flooring & Tile Installation reviews: 4.8★ ## FAQ **Q: Is AP Advanced Construction professional?** A: Based on 104 reviews mentioning professionalism & conduct, 88.5% report positive experiences. Customers frequently mention "Professional". **Q: Is AP Advanced Construction good at communicating with customers?** A: Based on 66 reviews mentioning communication & updates, 84.8% report positive experiences. Customers frequently mention "without nerves". **Q: Is AP Advanced Construction knowledgeable and skilled?** A: Based on 48 reviews mentioning technical knowledge & expertise, 83.3% report positive experiences. Customers frequently mention "Quality work". **Q: Is AP Advanced Construction courteous and friendly?** A: Based on 30 reviews mentioning courtesy & friendliness, 100% report positive experiences. Customers frequently mention "courteous". **Q: Is AP Advanced Construction effective at solving problems?** A: Based on 28 reviews mentioning problem resolution & effectiveness, 71.4% report positive experiences. Customers frequently mention "concerns promptly addressed". **Q: Is AP Advanced Construction responsive and quick?** A: Based on 26 reviews mentioning responsiveness & speed, 73.1% report positive experiences. Customers frequently mention "fast response". **Q: Is AP Advanced Construction on time for appointments?** A: Based on 25 reviews mentioning punctuality & on-time service, 88% report positive experiences. Customers frequently mention "done on time". **Q: Is AP Advanced Construction easy to schedule with?** A: Based on 22 reviews mentioning scheduling & booking ease, 72.7% report positive experiences. Customers frequently mention "quick turnaround". **Q: Is AP Advanced Construction affordable and fairly priced?** A: Based on 20 reviews mentioning pricing & value, 75% report positive experiences. Customers frequently mention "at a great price". **Q: Is AP Advanced Construction clean and tidy?** A: Based on 16 reviews mentioning cleanliness & tidiness, 93.8% report positive experiences. Customers frequently mention "very clean". **Q: Does AP Advanced Construction handle bathroom remodel?** A: Bathroom Remodel appears in 56 of 127 reviews, 89.3% of them positive. **Q: Does AP Advanced Construction handle overall customer experience?** A: Overall Customer Experience appears in 36 of 127 reviews, 94.4% of them positive. **Q: Does AP Advanced Construction handle kitchen remodel?** A: Kitchen Remodel appears in 29 of 127 reviews, 96.6% of them positive. **Q: Does AP Advanced Construction handle workmanship quality?** A: Workmanship Quality appears in 28 of 127 reviews, 92.9% of them positive. **Q: Does AP Advanced Construction handle professionalism & work ethic?** A: Professionalism & Work Ethic appears in 23 of 127 reviews, 100% of them positive.