Problem Resolution

Steven Levy

Avoid this company and do your self a favor. Avoid the stress, shodding workmanship and having to learn a second language for the "licensed "subcontactors they use. They were handman and that was about it. I had two bathrooms that were done by the subcontractors they used. You were lucky if they showed up to work period. One of the so called tile buys supposedly laid tiles in Italy. He was color blind and did not even let the tiles mastic dry before he applied the grout. He got two colors mixed up the wall tile and floor tile. The cleanup buy did shoddy work at best. I continually had to point out items he screwed up or missed. The subcontractor even connected my toilet to hot water. So when you flushed. The company provided a mirror that had been returned or used and the edge of it has pieces not smooth. I returned fans and other items that were not installed and never received credit for them in my final payment. Paid over $50,000 for this three years go. I should contact the consumer and protection agency under the attorney general of Floridca so others will be informed. The FCC keeps records of all submissions.

Milos Pajic

We hired AP Advanced Construction for a full bathroom remodel and could not be happier. Heyaw and his team explained everything from waterproofing to permits before work even started. You can tell right away they operate as a true licensed general contractor, not just installers. They found moisture damage behind our old shower and fixed it properly instead of covering it up. The crew showed up on time every day, kept the house clean, and finished the project within the timeframe they promised. No surprise costs. No pressure. Just clear communication and quality work. If you live in Jacksonville and want your bathroom built correctly and up to code, this is the team to call. Highly recommend.

Jerry Ruiter

Our overall project turned out amazing! We only had eight by 20 feet added to our living space but it made it such a big difference. The addition was done so well you can't tell it wasn't built as a part of the original house. Keeping in mind that with every construction project they're are hiccups and we had a few but they were rectified fairly and promptly. I highly recommend that you consider this company for your next Construction project.

Jen Kwiatek

Just don't. Wrote a 1 star review a couple years ago when we started having water leaks 3 months after our bathroom remodel and they refused to fix it even though it was under warranty. We were told to take down the review and they would fix it. They did. But now we're selling the house and getting crushed for the plumbing not being up to code on the inspection. It might have been just the team that did our remodel but it was a painful process and we're still getting bitten by the results.

Sara Aton

We used this company for a partial remodel of our master bathroom. Although the end product is nice, the process of getting there was very disappointing. The backsplash was the same thickness as the countertop (1 1/8 inch) and needed to be milled down to fit behind the new sink hardware. We ordered a countertop with rectangular basins; the countertop was delivered with oval basins. The tower top cabinet door was the wrong color and had to be reordered. Tower side panels were delivered with scratches and had to be reordered. The trim kit to change out shower hardware had to go through three changes to fit existing shower hardware. All these mistakes added more time to finish what should have been a fairly straightforward vanity replacement. Communication from AP Advanced with us during the process was sporadic and not very timely. We would not use AP Advanced again.

Michael Giannaccini

Our shower bath remodel turned out great! The crew communicated with us every day about their time of arrival the next day, which was very helpful. Any issues that came up were resolved amicably.

E Davis

After living in our house unchanged for approximately 20 years combined with a disastrous water leak that occurred in our kitchen and laundry room areas, Becky and I decided it was time to remodel the entire first floor of our home. Our plans were to address the popcorn ceiling, redo the flooring, paint throughout, and completely update the kitchen and bathroom areas. We then interviewed a select group of local firms and decided upon A P Advanced Construction. This was primarily because of their unique ability to put us at ease and to identify our needs while also watching our budget. We immediately liked both Benny and Artur after we began discussing our plans. They were most helpful in guiding us along to determine exactly what we wanted and by giving us various options as to what we could update throughout the house. Debra, one of their primary contacts behind the scene, was also very helpful and kept us informed via telephone throughout the entire initial negotiation process. Once we had decided upon what we wanted to have done, the day of demolition and reconstruction finally arrived. We were excited and anxious to get started. AP’s superintendent named Eric led the team performing the actual work. He was informative and responsive throughout the process and led the remodeling like only a true expert can do. A hulk of a man named Simon led the day to day on site remodeling. He and his talented crew (Leo, Albert, Paul, and George) were possibly the best part of the process in that they are the ones that made our dream a reality. They performed their duties admirably and the final product is truly a beauty to behold! They also arrived each on time each day, cleaned up daily, and made sure everything was exactly as we wanted before they departed for the day. Needless to say, we are extremely happy with our “new” home! Because we did not move out and stayed in our home throughout the construction process, we were unable to truly appreciate the transformation until we traveled to our property in Tennessee for a short break and returned to Jacksonville. It was like we were in a different house! Let me finish by simply stating that A P Advanced Construction worked with us throughout the entire process to ensure our expectations were fully met. Yes, there were a few minor bumps along the journey. What you must analyze and base your opinion upon is how does your contractor respond to those issues and are you happy with the end result. In that regard, A P Advance shines like a star! In short, it was a great experience and a job well done!